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  • Remove the elicenser dongle and launch VEP. See if that works for you.


  • I uninstalled VEP -> removed my elicenser dongle -> Restarted my machine -> Installed VEP -> Restarted my machine and launched VEP. It's launching now. Now I plugged my elicenser back in and tried. It shows the error message that no valid license found, but VEP launches after that. So I guess all it required was a restart after installation.


  • I'm having the same problem. It worked before I bought the SYNCHRON-ized SE Vol1.

    Now I get the same error with the eLicenser connected. When it's not connected it just hangs on the splash and doesn't complete launching.


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    @el-Odysseas said:

    I uninstalled and reinstalled VEP several times. After each deinstallation and installation I restarted my PC.
    After each restarting I run Maintenance for my elicenser.
    Windows is up to date.
    The keyless-Demo Version is since yesterday up.
    I guess, I should wait for bugs to be removed.

    This bug is now fixed for the next update. Thanks for reporting.


  • Hi Karel.

    I am also having the same problem, and was hoping to test streaming my Kontakt and Omnisphere libraries from my PC to Logic Pro X on my Mac Pro, prior to buying VEP 7.  Have you any idea when the repaired update will be released?


  • Hi. 

    We will be releasing the update on mondy or tuesday this week, if all tests are fine. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
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    @el-Odysseas said:

    I uninstalled and reinstalled VEP several times. After each deinstallation and installation I restarted my PC.
    After each restarting I run Maintenance for my elicenser.
    Windows is up to date.
    The keyless-Demo Version is since yesterday up.
    I guess, I should wait for bugs to be removed.

    This bug is now fixed for the next update. Thanks for reporting.

    Thanks for the information and the good work! Have a nice weekend!

  • I have a similar problem to the one stated in this thread.

    The keyless VEP won't start up when an eLicenser dongle is connected. If I disconnect it, all is fine. If I connect it, VEP either stays on the splash screen forever, or silently dies after some time.

    I should mention that I'm trying to set it up in a VirtualBox environment, but the eLicenser Control Center works fine, so does VEP keyless without the eLicenser. I have a 32 core FreeBSD server with 64GB of RAM, so I run a Win10-64 guest in VirtualBox and assign it 8 cores and 32 GB of RAM to run some libraries for me, so my laptop is happy.

    EDIT: Maybe also worth mentioning: I have a first generation Steinberg eLicenser. Is that a possible issue?

    I just want to make sure I won't have the issue once I buy the full version.

    Anything I can try with the keyless version? I wonder why it checks for the eLicenser at all actually...


  • Hi, 

    I just sent you a regular VE Pro demo license, that should definitely work.

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi,

    thanks.

    It doesn't work. I think there's an issue with the eLicenser on the host USB port. It is recognised by the eLicenser software in the guest OS, but not very reliably. I guess either the eLicenser or the VirtualBox USB causes the issue.

    I'll test on another machine (no VirtualBox there). If it works there (which I assume), I'll order a ViennaKey with a license. If that works on the VirtualBox, I can order a second license for use on my old eLicenser on my desktop machine.

    Thanks for the effort, I'll post an update how it works...


  • For the regular 30 days demo version you have to uninstall the keyless demo and install the VEP7 version from the MyVSL download section.


    Ben@VSL | IT & Product Specialist