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  4. vcruntime140_1.dll missing after update of Synchron Pianos

  • vcruntime140_1.dll missing after update of Synchron Pianos

    R
    R

    Hi,

    I just downloaded the update for Synchron Pianos, apparently now capable of supporting the Bosendorfer 280, but I get an error when trying to start 'Vienna Synchron Pianos.exe': VCRUNTIME140_1.dll could not be found.

    Any ideas how to resolve this?

    Thanks,

    Ruud
  • Andreas8420A
    VSL Team
    Andreas8420A

    Hello Ruud,

    It looks like you are missing some important Windows files. Please (Re)install these Microsoft Redistributions:

    - x86: vc_redist.x86.exe
    - x64: vc_redist.x64.exe

    (Please install BOTH)

    https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

    Possibly you'll have to reinstall the VSL software again, afterwards - can't say for sure:

    https://www.vsl.co.at/MyDownloads/Software_Installers

    Best regards,
    Andreas

    VSL Team | Product Specialist & Media Editing
  • R
    R

    Hi Andreas,

    Thanks for that; that fixed it. I got as far as determining VS2015 and tried a vcredist, but the original VS2015 redistributables stated that they were installed already (but no VCRUNTIME140_1.dll to be found on my system). So perhaps it's a new DLL that only arrived with VS2017 or higher.

    I deleted my dll-files.com version and now use the MS one, might save me from some issues. I didn't have to reinstall Synchron Pianos btw.

    Thanks!
    Ruud