[SOLVED] Basic troubleshooting - no sound produced in Synchron Pianos plugin/Boesendorfer Imperial

[Edelnote]

Never mind, it's all sorted now

[Edelnote]

Resolved

[civilization 3]

n/m

[Tristan12420]

what was the problem? I'm experiencing the same issues

[BubbaMc]

@Edelnote said:

Never mind, it's all sorted now

 

Would have been REALLY nice if you told us what the solution was. I'm having exactly the same problem. 

[Paul]

Hi guys,

Please contact us via support@vsl.co.at with any specific questions.

Don't forget to include some basic information about your setup and which steps in the documentation you have already taken.

Best,
Paul

[Psalmster]

@Tristan12420 said:

what was the problem? I'm experiencing the same issues

I just had the same problem, and it reminded me that I've had this problem previously. 

Synchron Pianos is not quite plug-and-play. 

You actually have to Select the desired piano (click "Concert", etc.) -- which needs to load into the software.

Then all is good!