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Pretty annoying when I'm going through the VSL Academy and this stupid thing keeps popping up on the lower right hand of the window.
I get that VSL wants a live chat, but maybe put it in the top right next to the 'basket' icon, not in plain view of your webpage taking up 10% of the viewable window, overlapping text. 😕
you can also reduce the dialog to the size of the avatar - the chat window does remember your choice during browsing the site.
This doesn't work for me. I do click the 'X' and if I navigate to a new instrument or page, it pops back up again full size.
Here's a video I made showing my issue:
hi Tyler, i'm sorry to hear about that - especially because i've not been able to reproduce the issue (of non-remembering the closed dialog) using Chrome, FireFox, Edge.
may i ask you which browser shows this behaviour or if you have any special cookie-blockers or browser toolbars installed?
ps: very odd - safari 9.1.3 (i know, a little bit outdated) does not show the livechat at all ...
Chrome.
I do indeed have tracker and cookie blockers. I'll try adjusting the permissions for vsl.co.at and see if it works.
EDIT: Fixed! Enabling cookies on the site allowed Arnold to remain his icon size. Thank you!
