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  4. VePro 6 is crashing/freezing during audio mixdown

  • VePro 6 is crashing/freezing during audio mixdown

    T
    T

    Hi! I ma using Cubase 10 pro with VEPro 6 loaded up on a slave pc with about 240 Gigs server loaded in ram.

    Since this morning I ve been having a huge issue with exporting my stereo mixdown. Everytime I try to do it VEPRO 6 just freezes with 0.00% CPU USAGE. I don't know what to do.

    It started happening after I upgraded to 10.015 version of Cubase this morning. I trying rolling back to the previous version but the issue persists. 

    I can work normaly in my huge project but I cant export my mix.

     

    Anyone else has similar issues, are there any workaorunds?
  • T
    T

    Okay I got it to export mixdown right after I open the project. But then everytime I try exporting again or even closing down my session VE PRO 6 freezes. And the only way start working again is to close it through task manager and reload the whole thing again which takes about 40 minutes. Is there any way to fix this problem? I don't even know where to start troubleshooring, hope they will fix this in VEPRO 7.
  • PaulP
    VSL Team
    PaulP

    Hi Tim, 

    Can you please create a process dump when VE PRO hangs, please see the following image on how to create a minidump with process explorer:

    https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx

    http://cloud.addictivetips.com/wp-content/uploads/2012/02/create-dump-1.png

    Send the minidump to support@vsl.co.at, we might be able to find the cause.

    Best, 
    Paul 

    Paul Kopf Head of Product Marketing, Social Media and Support