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  4. Syncron? Epic Orchestra 2.0 No Idea
  • PaulP
    VSL Team
    PaulP

    Hi Schemen, 

    Your screenshot actually shows the correct data... vsynvolume files. 

    Please add a screenshot of your SP and your Database Settings, so I can check those. 

    Best, 
    Paul

    Paul Kopf Product Manager VSL
  • S
    S

    Hi Paul and liquidvienna,

    thanks for the hints about installation. I followed those, launched the "Synchron installer app". Here I get a message that can be misunderstood: when I open the synchron installer app, I am told:

    "You will be asked to locate the package.info file to start the installation of your Vienna Symphonic Library product.  Download....   DVD Collections...."

    I assumed, as the text says, that "I will be asked" to locate the package.info file. In fact, I am not asked. There opens just a window with no question and no hint what to do with it. Only after the hint of liquidvienna, I knew that I already at this point had to locate the package.info file. What I did, and installed the whole Epic Orchestra 2.0 again.

    But he fault sits elsewhere, as I discovered now: I didn't activate the EO 2.0 in the eLicencer, because I assumed, I would be asked to do so during the process of installing it. But that was not the case. No hint at all.

    Paul, I think VSL should URGENTLY add a stop point in the process, where the software checks, if there are files, but not activated. And that we are told, to activate them, to get it to work. 90% of other software goes that way. To let me tap into this trap is no good idea!

    But anyways thanks for your support! I'll have fun with the new sounds :-)

    Have a good evening.