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  • Pro Tools 2018.12 crashing when loading Vienna Instruments plugin at startup

    S
    S

    Hello,
    I have not found any thread concerning my issue, therefore, I hope it is safe to start a new one.

    Yesterday, I installed Pro Tools 2018.12, I then proceeded to launch it, however, during the initial plugin scan, Pro Tools suddenly crashes when it comes to Vienna Instruments (Vienna Ensemble PRO and Ensemble are ok).

    I am asking the same question on the AVID forum, hopefully somebody may be able to shed some light on how to resolve the issue?

    Cheers!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi SuperKons,

    Sorry to hear that.

    Please make sure that you are using all the latest VSL Software.

    Also: Which OS are you working on?

    Do you get a crash report? => Please send it to support@vsl.co.at

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S

    Hello and thank you for your reply.

    I am currently using the latest version of the software, my OS is Windows 10.

    I have emailed a crash report at the indicate email address.

    Cheers for Your assistance!
  • S
    S
    https://forum.vsl.co.at/topic/48100/Vienna Instruments VEP 5 Crashes Pro Tools 12 8 2x106/268005
  • J
    J

    Same problem here. not at startup but as soon as I instanciate VEP on an instrument track or an aux it crashes.
  • S
    S

    I forgot to give an update about my issues with Vienna Instruments.

    After removing the VSL plugins, and experiencing ProTools starting, but some other plugins not being acknowledged, I then readded the VSL plugins, and magically everything came together. I did an pply an update to the VSL plugins, which may, or may not, be the cause of the successful launch of ProTools
  • S
    S

    Hi,

    Same problem here PT is crashing at launch. It's started with 2018 and still there in 2019-5.

    VEP and VEP Pro are OK, but :

    VI, VI Pro, Vienna Suite, Vienna Suite Pro, , Mir, Imperial, Synchron Pianno and Synchron Player aren't (in Win10).

    Best.
  • C
    C

    If you can get VEP running, can't you just load up the others from within VEP?