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  4. Can't start up Steinway D

  • Can't start up Steinway D

    M
    M

    Heya,

    I'm kind of new to the VSL world. I have recently purchased the Steinway D but I have apparently no way to insert it into Reaper. The entire library (105 GB) is on my F drive (SSD), but normally, I would just find my VST files with Reaper but I can't in this case. I tried doing stuff with the Synchron Library Installer, but I have no idea where this package file could be (I downloaded the compressed Steinway files with the Vienna Download Manager). 

    Any idea how I could fix this? I never had such a problem with any of my software.

     

    Greetings,

    Mango
  • PaulP
    VSL Team
    PaulP

    Hi Mango, 

    Did you check that you have installed the latest Synchron PIANOS software (and that it is installed in a VST plug-in folder that is assigned in your Reaper)?

    BTW, I have checked your account and couldn't find any registrations... maybe we can solve this more comfortably via support@vsl.co.at?

    Best,
    Paul

    Paul Kopf Product Manager VSL