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  4. VEP PRO 6 crash when closing ProTools sessions

  • VEP PRO 6 crash when closing ProTools sessions

    stevegalanteS
    stevegalanteS

    Almost every time.

    MacPro 5,1 2012 12 core 2x3.33GHz, 64G Ram, Mac Os 10.11.6, Pro Tools HD 12.5
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Please send a crash report to support@vsl.co.at, so we can have a look. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • stevegalanteS
    stevegalanteS

    Doing it right now, thank you
  • R
    R
    last edited
    last edited

     

    +1! On two different systems! 

     

     

    @stevegalante said:

    Almost every time.

    MacPro 5,1 2012 12 core 2x3.33GHz, 64G Ram, Mac Os 10.11.6, Pro Tools HD 12.5
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Here's what happens sometimes when closing down VE PRO: Auto-Release Pool crashes point to troubles of one plug-in unloading sounds... which is hard to track down, unfortunately, so we cannot even tell you which plug-in is causing the crash. 

    One solution is to keep VE PRO preserved while you close Pro Tools, and then Force Quite the VE PRO Server. This doesn't do any harm and is even faster than closing VE PRO the normal way. 

    Best, 
    Paul 

    Paul Kopf Head of Product Marketing, Social Media and Support
  • stevegalanteS
    stevegalanteS

    I can confirm this solution works well