Hi Dr. D, 

Thanks for the report. We are already working on a solution, a new version of Synchron Pianos will be available asap next week. 

Best, 
Paul

Thanks Paul !!!

Best,

Dr.D

I am experiencing a blank UI with the synchron smart orchestra in Cubase 10 on my Windows 10 machine as well.

I guess this is a problem that affects ALL synchron based instruments?

I`ve installed latest updates. But Not yet.

Window 10 - Cubase 10 - Yamaha CFX.... 

Help me T^T

Hi,

Happy to report that we have just released a version for Vienna Ensemble PRO, Vienna Ensemble and Vienna Instruments, Vienna Suite and AND Synchron Player / Synchron Pianos, which fixes the issue.

THANKS for your patience!

Best,
Paul

Hi Paul,

I have just updated all the software, but for some reasons, when I am trying to open Synchron (VST 2) Smart Orchestra in Cubase 10 ( WIn 64 Pro , 1803), it gets stuck and need to do an "end task" for closing Cubase . Does anyone experience this behavior?

Thank you,

Bogdan 

Hi Bogdan, 

It worked fine in our tests.... did you try a restart?

Best, 
Paul

Hi Paul,

Thank you for your response. I tried restarting the computer but it's the same porblem. The Cubase just freezes when I insert Synchron player (VST2), VST3 works perfect. Maybe is something with my system ...I really cannot figure it out !

All best,

Bogdan 

It appears that is only me that is having this issue. I will do a clean instal of everything and I am goinng to see how it works after.

Anyway, thanks for help!

Bogdan 

Hi Bogdan, 

Indeed no other reports about this, also in Support...

I'll keep it in mind, maybe I can think of something.

Best, 
Paul

Thanks Paul !!!

Now it is OK  !!!

Thanks Again !!!

Dr. D

Had an issue but figured it out. Original message has been removed.

-Andrew