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  4. Sibelius Soundsets Install Fails in OS High Sierra

  • Sibelius Soundsets Install Fails in OS High Sierra

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    I just purchased Special Edition volume 1 to use with Sibelius.  When I try to install VSL Sibelius Soundsets I get the following message at the end of the install process: "The installation failed.  The installer encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance."

    I am running MacOS High Sierra 10.13.5.

    Thanks for any help you can give me!

    KatieP
  • andiA
    VSL Team
    andiA

    Hello KatieP!

    Please make sure that Sibelius and the "Vienna Instruments & Vienna Ensemble" software are installed, before running the VSL Soundset Installer.

    Does that help?

    Best regards,
    Andi

    Vienna Symphonic Library
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    I will try that.  Thank you so much!

    KatieP
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    last edited
    last edited

    That worked perfectly.  Thank you!

    @andi said:

    Hello KatieP!

    Please make sure that Sibelius and the "Vienna Instruments & Vienna Ensemble" software are installed, before running the VSL Soundset Installer.

    Does that help?

    Best regards,
    Andi
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