Vienna Symphonic Library Forum
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    @Betuel said:

    I've been curious about this new MQA audio format and how such a thing could be emplemented in the sample world. But then there is always licensing issues to complicate thing I guess. But the future is bright in the tech world 😊

    https://en.wikipedia.org/wiki/Master_Quality_Authenticated


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    @kohlhtor said:

    must i redounload with the new player you say

    Thorsten,

    You would indeed need to redownload the new sample content yes. But the new content is not yet available, as Paul wrote. 

     

    Hello there.

     

     

    I'm pretty confused by all this. I bought SY-Strings I Standard Library in anticipation of the SY player being the engine I would employ to use the library, and now it appears that the Synchron Strings Library was released in an incorrect format, for the (same named) Synchron Player?

     

    Do I have this correctly? Sorry if I'm being a bit slow here..... Seems a bit weird to me....

     

    Thanks.

    Kev


  • I thought one would obtain the new Synchron Player like VI/VE  and then use it with the samples.  But somehow that is not true? 

    Where is it?  Perhaps because I downloaded the previous version of the Synchron strings it does not appear as separate software or what? I am also confused on this.  


  • Hi, 

    Sorry if this is confusing. 

    1) The Synchron Player is ready., 

    2) The new sample content of Synchron Strings I that is needed to work with Synchron Player is currently being prepared. 

    3) As soon as the download is available => the Synchron Player will also be available (and usable) for all Synchron Strings users.

    Best, 
    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul,

    I fully understand, that the main focus is to release Syncron Player as a stable product. But I am a bit annoyed that VSL released two new products, based on Synchron Player, instead of delivering the long promised Synchron Player for the Synchron Strings I.

    I mean I love the CFX, but we are waiting so long.... :(

    Regards Joe


  • Hi Digi_Joe, 

    I understand. 

    The polyphony handling for the Yamaha CFX brought a great performance boost for the Synchron engine, and there were huge benefits from fine-tuning FX Strings I. 

    I am testing Synchron Strings I as we speak, and if no show-stopper shows up, we will have great news for you next week. 

    Thanks again for your patience!

    Best, 
    Paul 


    Paul Kopf Product Manager VSL
  • Thanks Paul for that update!


  • Hi contemporars..

     

    I hope i understand it right..

    Synchron strings I =  are not available yet for the Synchron player yet bcs of compression issues

    Synchron Strings FX = are available for the synchron player.

    I just download the FX strings but i cant bring them on the Browser of the Synchron Player..

    I read the manual carefully and followed it step by step but no samples appear in the Browser.

    Anyone face the same issues ??


  • Hi synthogen, 

    Did you check that you have installed the latest elicenser Control Center as well?

    Also, did you actually install the sample content (click INSTALL in the Download Manager to extract the sample content from the download files)? => You should see *.vsynvolume files. 

    If that doesn't do it, please contact us directly: support@vsl.co.at

    Best, 
    Paul


    Paul Kopf Product Manager VSL
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    @Paul said:

    Thanks again for your patience!

    You should say : "thanks again, dear silly cash providers, to be treated with disrespect since six months"

    Releasing 2 new products with Synchron player (CFX and SFX Strings) before releasing the Synchron Player for the Strings I or Percussion I is just insulting.

    Personally my trust in VSL is totally broken : I will even not try the Synchron Player if it releases finally one day, and I'm selling all my Synchron products.


  • Hello Matthieu, 

    I'm sorry to hear that.

    Also, you're missing out on a great sample player. 

    Best, 
    Paul


    Paul Kopf Product Manager VSL
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    @Paul said:

    Hi Digi_Joe, 

    I understand. 

    The polyphony handling for the Yamaha CFX brought a great performance boost for the Synchron engine, and there were huge benefits from fine-tuning FX Strings I. 

    I am testing Synchron Strings I as we speak, and if no show-stopper shows up, we will have great news for you next week. 

    Thanks again for your patience!

    Best, 
    Paul 

     

     

    Thanks for the clarification.

    Can't say I'm impressed with the way this release process was executed, but I have to trust that you guys had your reasons. It will make me wary of VSL in the future though if similar circumstances present themselves. I have not been given a full explanation of why SY Strings was pre-sold with the SY Player tease, and then provided in a format not compatible with the same named Player - unless I have just missed it somewhere?

    Let's see if the SY Player is delivered very soon. I hope it was worth the wait.....


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    @Paul said:

    Hello Matthieu, 

    I'm sorry to hear that.

    Also, you're missing out on a great sample player. 

    Best, 
    Paul

    But is he missing also great library? What I'm basically saying is: did you address the issues that were pointed out to you on forums etc.?

    For now I feel like an early adopter who recieved MVP. Early adopters are more forgiving in nature, but only because in the end they hope for great product. Hence lots of sometimes nicer, sometimes not very nice feedback on this forum, Vi-Control etc.

    If Synchron Strings will turn out to be great (they are not for now, basically nothing was re-invented there) - we're cool with a bit of hard feelings. But if you're basically repackaging the same thing to more shiny package after 7 months... Well, probably nothing big will happen to be honest. Just more hate and dissapointment online.

    So:

    - did you re-edit or re-record legato patches taking that you've got your own scoring stage? 

    - what about too much attack on sustains?

    - are you planning to add some actual new content with release of Synchron Player for SS I? Because I've seen phrase "new content" few times here and it may be confusing

    Anyway I think it's time to stop being so secretive and tell us what you've got there. Because, I'm not gonna lie, I'm pissed. But trying to behave 😉


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    @Paul said:

    Thanks again for your patience!
    You should say : "thanks again, dear silly cash providers, to be treated with disrespect since six months" Releasing 2 new products with Synchron player (CFX and SFX Strings) before releasing the Synchron Player for the Strings I or Percussion I is just insulting. Personally my trust in VSL is totally broken : I will even not try the Synchron Player if it releases finally one day, and I'm selling all my Synchron products. I couldn’t agree more. It was so shocking to see two new products being released, with Synchron Player fully functional, while those of us who bankrolled the project over half a year ago are still without the Synchron Player. It should have been a priority to get it to us, not to throw it out with new products,. And the Legato is so bad - everybody knows this is a failed project. I bought HZ-strings this week out of frustration. They just work. Several projects now completed on time. Synchron is a joke. Is there any way us early adopters can get a refund and take this junk off our SSDs? We paid for a product that still hasn’t been delivered and the hype about legato being reinvented could pass as false advertising. I want a refund.

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    @Paul said:

    Thanks again for your patience!
    You should say : "thanks again, dear silly cash providers, to be treated with disrespect since six months" Releasing 2 new products with Synchron player (CFX and SFX Strings) before releasing the Synchron Player for the Strings I or Percussion I is just insulting. Personally my trust in VSL is totally broken : I will even not try the Synchron Player if it releases finally one day, and I'm selling all my Synchron products. I couldn’t agree more. It was so shocking to see two new products being released, with Synchron Player fully functional, while those of us who bankrolled the project over half a year ago are still without the Synchron Player. It should have been a priority to get it to us, not to throw it out with new products,. And the Legato is so bad - everybody knows this is a failed project. I bought HZ-strings this week out of frustration. They just work. Several projects now completed on time. Synchron is a joke. Is there any way us early adopters can get a refund and take this junk off our SSDs? We paid for a product that still hasn’t been delivered and the hype about legato being reinvented could pass as false advertising. I want a refund.

     

    I hear you. I could also be interested in a return and refund at this stage. I too was an early adopter with SS 1 and I'm not at all sure that the legatos will finally deliver, even with the SY Player.....?


  • Yyyyyeeeesssss! And I bought the product in the first 3 hours after release. Paul wrote „next week“ ... so, come on ... are you giving up so close to the Finish? My suggestion is, enjoy your (hopefully sunny) weekend. Visit Goran’s schooling-Session. And from monday you count down starting from 7 (days). And everything is gonna be alright.

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    @LAJ said:

    Paul wrote „next week“ ...

    If the new player is a game changer and they're planning to release it next week, then they woud have put up new audio demos by now.

    The fact they haven't means we'll see no improvement in quality with the new player.

    Sadly, the only improvements will probably be only usability over VI Pro.


  • Just quick note:

    Very optimistic post by LAJ (this guy has real strenght which I - unfortunately - doesn't share! ;D ) doesn't repeal questions asked above, so I would like to get answer to them. Thanks!


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    @Paul said:

    Thanks again for your patience!
    You should say : "thanks again, dear silly cash providers, to be treated with disrespect since six months" Releasing 2 new products with Synchron player (CFX and SFX Strings) before releasing the Synchron Player for the Strings I or Percussion I is just insulting. Personally my trust in VSL is totally broken : I will even not try the Synchron Player if it releases finally one day, and I'm selling all my Synchron products. I couldn’t agree more. It was so shocking to see two new products being released, with Synchron Player fully functional, while those of us who bankrolled the project over half a year ago are still without the Synchron Player. It should have been a priority to get it to us, not to throw it out with new products,. And the Legato is so bad - everybody knows this is a failed project. I bought HZ-strings this week out of frustration. They just work. Several projects now completed on time. Synchron is a joke. Is there any way us early adopters can get a refund and take this junk off our SSDs? We paid for a product that still hasn’t been delivered and the hype about legato being reinvented could pass as false advertising. I want a refund. I hear you. I could also be interested in a return and refund at this stage. I too was an early adopter with SS 1 and I'm not at all sure that the legatos will finally deliver, even with the SY Player.....? I’m not a lawyer, but we paid for Synchron Strings I with Synchon Player, half a year ago, and we did not get it. We got Synchron Strings that will now have to be deleted and replaced, with NO player, while others got the player by buying a new product. And we also got Legato that was anything but reinvented, Everybody’ knows the experiment failed, and they tried to cover it with Legato Blur. I don’t know if it’s a breach of the law, but I think we were misled, and it’s so insulting to early-adopter customers that I believe a refund should be offered.

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    @Spoilsman said:

    a refund should be offered.

    I already asked this to support. The answer was no.