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  4. [SOLVED] Vienna Download Manager crashing when needs to install RoomPack

  • [SOLVED] Vienna Download Manager crashing when needs to install RoomPack

    G
    G

    Hi there, 

    I got my copy or MIR Pro 24 with RoomPacks 1 & 3 today.

    I installed the eLicenser Control center as well as the Vienna Software and downloaded the roompacks via the Vienna Download Manager on a separate hard drive. The problem is that as soon as it finished downloading each roompack, the download manager unexpectedly quit.! And it keeps quitting every time I try to install the roompacks again.

    Any idea of what the cause might be? Is there anything I am doing wrong, or that I haven't done? (as far as I know all the software are up to date)

    I'm on a iMac Intel Core i7, OSX 10.9.5

    Thanks!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    Please try with the Download Manager you find in the Software Archive (still supports OS X 10.9.5).

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • G
    G
    last edited
    last edited

    @Paul said:

    Please try with the Download Manager you find in the Software Archive (still supports OS X 10.9.5). 

    Hi Paul, 

    Thank you so much for your advice. The old version of the Download Manager does seem to work!

    *Installing now!

    Many thanks!

    Giovanni