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  • Vienna Ensemble Pro5 VST3+Sonar Platinum - problem with loading projects!

    C
    C

    Hi ALL!
    Any projects - old, new, created in the corresponding versions, etc - loaded for 3-8 minutes longer than in version VST2 . More precisely, projects are loaded quickly - for 1...1.5 minutes. But after loading Sonar freezes (not recponding) for 3-8 minutes. Opened plug-ins on the second display look like this all the time until load (open) of the project ends.

    http://zstudio-n.narod.ru/plugsgui.jpg

     Plugs GUI of white color are usual plug-ins. Other - plug-ins converted with the help of jBridge.

    The project with closed plug-ins opens for the same time. 
    But this is not the whole problem! Freezing Sonar for the same 3-8 minutes occurs and when making any changes to the Project Properties, for example, turning on and off the metronome and any other changes.

    Help me please!
  • PaulP
    VSL Team
    PaulP

    Hello Cakeworker, 

    How many computers do you have in your setup?

    Also, how many MIDI Ports did you assign in the VE PRO Preferences for each instance (automation for each ports needs to be created by the DAW)... this is a crucial different with VST3. 

    What do my colleagues at SONAR say (they have VE PRO to test and check)?

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • C
    C
    last edited
    last edited

    Thank you, Paul!

    @Another User said:

    (they have VE PRO to test and check)?

    I don't now.
  • PaulP
    VSL Team
    PaulP

    Hi, 

    Hard to say what is causing this. 

    Please create a process dump when Sonar and VE PRO freeze/hang, please see the following image on how to create a minidump with process explorer:

    http://cloud.addictivetips.com/wp-content/uploads/2012/02/create-dump-1.png

    https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx

    Send those to support@vsl.co.at, with a link to this thread!

    Thanks, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • C
    C

    Hi, Paul!

    Thanks for your help!

    One question, if you will allow... )) At what point should I make a mini-Dump? I made three (the first one at the very beginning of the project load, and two more in the process when Sonar "froze") - the total file size is 400 megs. Which file should I send to you?
  • PaulP
    VSL Team
    PaulP

    Hi, 

    I only need the ones where Sonar froze. You can send those with services like wetransfer. 
    Please include your Sonar file as well.

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • C
    C
    last edited
    last edited

    @Paul said:

    Please include your Sonar file as well.

    Sorry, Paul. What is Sonar file? The executable file of the program?

    ps Sorry. I do not speak English very much, as I would like - I use Google Translate. And I'm grateful for your help.
  • PaulP
    VSL Team
    PaulP

    Hello, 

    No problem. I meant the project file that you are working on in Sonar. 

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • C
    C

    Hello, Paul.

    https://we.tl/eH7lDpoIWt - here is the archive with the files.

    Thanks in advance.