Hello all,
One of my computers in my rig' eLicenser is stuck doing Online Sync and Maintenance.
This computer is a Windows 7 Pro AMD with 32 GB RAM. I houses Hollywood Strings and has been working great for over a year with Vienna Ensemble Pro 5. I have the latest version installed.
Yesterday I downloaded the East West Installation Center to update PLAY and HW Strings. I fear this must have messed something up. After that, I could not get VEP 5 to open completely - Resource Monitor would sho it was running, but there was no GUI. So I opened eLicencer Control Center, and it only showed empty white panes, no assests, nothing.
So I downloaded the latest eLicenser installer and reinstalled the Control Center. After this, my eLicenser and it's assets showed up, and the program wanted to do Maintenance, which I allowed. All was well, but after about a 5th of the way down the progress bar, it stopped. I waited 30 minute (longer than I've ever waited for it) and then gave up and did a force quit via Restart.
At restart I uninstalled the East West Installation Center, PACE, eLicenser and VEP 5. I did a Windows update to make sure I had all the latest updates. Then I restarted again.
On restart, I installed the latest iLok Manager (which also installed PACE) and reinstalled eLicenser. All my assets in both my iLok and eLicenser showed up in their respective control centers. After this I attempt to do the Maintenance again. Now after 45 minutes it is still stuck about a 5th of the way across the progress bar. The graphic light bolt is still moving from left to right in the green part of the progress bar, but no additional progress is being made. I haven't even reinstalled Vienna Ensemble PRo 5. Something is wrong, I just don't know how to proceed at this point.
Thanks for any ideas!
Paul