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  4. Vienna Ensemble pro 4 only recognizes part of my installed library

  • Vienna Ensemble pro 4 only recognizes part of my installed library

    M
    M

    Hi, Long time VSL user here!

    Updated my VE pro 4 and now I can't see half my installed library??

    I removed all folders from Directory manager and put them back in manually but that didn't do the trick either!

    I have the Symphonic cube library and Jazz drums.

    Please help

    thanks
  • M
    M

    By the way my Vienna instruments recognizes the whole library!!!!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    That's very strange. Latest update for VE PRO 4 has been out for a very long time (2011?).

    I'd uninstall all VSL components and install the latest versions again.

    It would also be a good time to upgrade to VE PRO 6.

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M

    THanks for the quick reply Paul,

    I did a fresh install of all latest softwares already. here is the strange thing, I re-installed the solo strings just to see if VE pro needed the package.info file again and viola, the solo strings were found but I just don't want to spend the whole day re-installing my entire library (God knows how many DVDs LOL).

    Best

     

    Homan
  • PaulP
    VSL Team
    PaulP

    Hi, 

    The package.info file is only important for the installation. 

    Try this: 

    Open the Directory Manager (find it in "Applications" (OS X) or "All Programs" (Win) => then "Vienna Instruments").

    Remove all folders - then add all sample content again by drag and drop from your Finder/Explorer. 

    Best,
    Paul 

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M

    Hi Paul, I mentioned in my first post that this was the first thing I did.

     

    Sorry
  • M
    M

    I have to mention that I did all the folders at once (Not the single contents in folders) does it make a difference?
  • PaulP
    VSL Team
    PaulP

    Hi,

    Can you please send screenshots of what you see to support@vsl.co.at, with a short reference to this thread?

    Thanks, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M

    I just sent you the screen shot!

     

    Thank you tons