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  4. [SOLVED] VEPRO 6.0.15500 and Play 5.0.0 hanging notes

  • [SOLVED] VEPRO 6.0.15500 and Play 5.0.0 hanging notes

    A
    A

    Hi, 

    I'm experiencing some hanging notes when playing a patch from play (HS and HB) through vepro 6. This happens on both slaves I have. 

    Any fix for this? 

    Thanks!
  • PaulP
    VSL Team
    PaulP

    Hello Anne Christiaan, 

    PLAY can be tricky... Do you get the same behaviour with other plug-ins? Which versions of PLAY, VE PRO and your sequencer are you using, on which OS?

    Latest versions are always a good idea. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • A
    A

    Hi Paul, 

    No, only with play (5.0.0, latest version). 

    I'm on win 10 x64, cubase 8.5 and vepro 6 (6.0.15500).

    So all the evidence is pointing to play? 

    Thanks!
  • PaulP
    VSL Team
    PaulP

    Hi Anne, 

    What you are saying points to PLAY. But afaik there is an update to Play available, 5.0.0 is NOT the latest version. 

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • P
    P

    Hi Just tried Play5.0a build 19th September 2016 and all seems okay, here: ran Cream sequencer through it and loads of *.ewi. [This may help re: Repetitions etc., Introduction. An extended video introduction to the sounds and features of this incredible new virtual instrument. video from http://www.soundsonline.com/Hollywood-Strings]
  • A
    A

    I'm on the latest version of play, in the about section it said 5.0.0. But it was the latest version.

    I'm susspecting a driver issue (GFX card) or maybe hardware because I've got no image through the displayport connection. When I use the HDMI cable it does work, but something seems wrong here. I've ordered a new cable to test the cable. We'll see how this goes.. 

    Other than that it seems likely this isn't a vepro 6 / play problem. So thanks for the input/help!
  • S
    S

    Meant to reply to a quote, could you please delete :)

    Thanks
  • S
    S
    last edited
    last edited

    @pacman said:

    Hi Just tried Play5.0a build 19th September 2016 and all seems okay, here: ran Cream sequencer through it and loads of *.ewi. [This may help re: Repetitions etc., Introduction. An extended video introduction to the sounds and features of this incredible new virtual instrument. video from http://www.soundsonline.com/Hollywood-Strings]

    I came across your post here and noticed you put about there being a 19th September build?

    But I have checked soundsonline (as I have for the last 2 months hoping they would bring out an update )

    Sadly, it seems that slow update cycles is the new EW.

    Though I noticed the latest is 13th of September fc25368, and nothing newer.

    Could you let me know whether you meant 13th or not?

    Thanks
  • A
    A

    I've solved the problem, which was a pain btw, and for anyone who cares here's what I found; 

    The problem was hardware related, Turned out the displayport cable had 20 pins connected, but this should be 19. The 20th pin was transmitting a few volts which sometimes disturbed my image. Midi was never a problem until I've changed the location of my pci-e soundcard from slot 5 to slot 4 in order to imporove m.2 ssd speeds. At this point the midi interface picked up the interference and thats when the hanging notes started to appear. 

    So case closed! And thanks for your help!