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  • Elicenser can't establish internet connection?

    P
    P

    Hello,

    I"m having a problem downloading SE Brass Volume 1. Every time I enter the activation code Elicenser says it can't establish a connection with my internet, despite the fact that my wifi is working perfectly. I've tried multiple times, and have:

    • Uploaded Elicenser to the latest version
    • Closed all other applications
    • Cleaned up the memory on my usb licenser
    • Conducted Maintenence
    • Rebooted my computer

    Is the Elicenser software just down or is something wrong on my end? 

    I attached a picture of my error

    Image
  • J
    J

    Elicenser is not affiliated with VSL.  I think it's a Steinberg entity? 

    Did you try talking to Steinberg Support?
  • cmC
    VSL Team
    cmC

    hello paranini,

    i noticed slow connectivity to the steinberg servers yesterday - maybe you give it another try ...

    and remember: only a CRAY can run an endless loop in just three seconds.
  • P
    P

    I actually figured out the problem by looking at Steinberg's site (thanks to Jasensmith).

    For mac OSX, Elicenser doesn't work if there's an active proxy. I didn't realize mine was still on, and disabling it did the trick!
  • cmC
    VSL Team
    cmC

    thank you for posting your finding ...

    and remember: only a CRAY can run an endless loop in just three seconds.