Here is my coorespondance with EZ drummer and attempted fixes. Please comment if you all have any ideas.
Toontrack Support (Toontrack)
Jul 12, 9:33 AM CDT
Hi David,
Thanks for your e-mail,
In this instance we would first ask you to try and delete the AU cache and see if that helps
Please quit your DAW and then delete the following file
/Users/yourname/Library/Caches//AudioUnitCache/com.apple.audiounits.cache
Best Regards
Toontrack Music
www.toontrack.com
Make sure to download and install the all new Toontrack product manager found here: http://www.toontrack.com/product-manager/
Actions taken-
1) deleted- com.apple.audiounits.cache
(it was not exactly where you said it would be. The instructions said it was inside “AudioUnitCache”, it was sitting in the Main cache folder but not in a sub folder called “AudioUnitCache”.
2) I re-download and re-installed the Toontrack product manage, just in case there has been an overnight update.
3) Product manager showed all is up to date.
4) I opened DP 9.02. It opened normally , without any sort of additonal scanning. Are you sure you didn;t want me to delete DPs or VE Pros individual AU caches?
5) I opened VE Pro, again, no new scan of plug ins, it opened right away as normal.
6) Tried to load VE session file.Got error message-
“Errors occurred while loading plugins:
AU: Toontrack| EZdrummer (Could not create plugin)“
7) On my own now from this point on
8) I deleted the 3 Vienna Pro preference files and tried starting all again= VE Pro opened without any new scans. Same error message. I put back the old VE pref files.
9) I opened VE Pro (64 bit) alone and tried to re scane all plug ins in VE Pro.
(yesterday I had already tried to rescan just the Toontrack plugs and that didn;t work yesterday). Ve scanned all plugs, including EX drummer, with no error messages.
10) Tried creating a new instance of VE Pro and opneing the saved file without having SP launch the file- got the same error message.
11) Tried opening and luanching VE Pro-same error message.
12) Shut off MAS version of VE Pro in DP, created an AU instance in DP, and tried openeing VE Pro only in AU mode. Same error. Since this didn;t work, I restored DP to it’s proper setting, using MAS and no AU.
13) EZ drummer component = 2.1.2. I try back installing 2.1.1. The 2.1.1 installer said “updater” when it installed. It installed without any warning messages. However, the EZ drummer component still showed 2.1.2 Just in case, I opened DP and luanched VE Pro-same error message=AU: Toontrack| EZdrummer (Could not create plugin
(I will not that “Pop Rock” keeps showing that I should “install updates”, even though I had done so yesterday. The files no longer load are not Pop Rock by the way).
14) I opened Product manager to check if the attempt at a back install of 2.1.1 changed anything? It still showed EX drummer as up to date. To be safe, I manually downloaded the EX drummer 2 upgrade from product manager and re installed 2.1.2. It took a long time while runnign it’s “package scripts”, but it installed fine. I opened VE Pro again to check EZ drummer, same error message.
15) I then tried trashing the two EX drummer prefs. files. No improvement. I put back old pref files to be safe.
Summary-
I am out of ideas. This is a 50,000 project and I am losing money daily. Please please provide instructions to totally pull EZ drummer 2.1.2 out of my system and re install 2.1.1. I am not trying to be an ass, but I am not a beta tester for EZ drummer anymore and I cannot lose 50,000 while prgrammers fix this bug. Your update broke my system and I really need it back. I need to go BACK to the old verison of EZ drummer and have my system working again.
If you wish to attempt more repairs, please provide a real time way to Skype or do something similar because I cannot wait 24 hrs between every attempt to “try another fix”. Tell me, in CALIFORNIA time, what time to be available for real time tech support and I will stay up all night in L.A. if I have to!
Thank you,
David.