Hi,
That´s very curious, as the local instance should always be easily recognized.
Are there any other 3rd party "optimizing" tools installed on your computer, which could possibly block the communication?
Please send some screenshots that show the VE PRO Server Interface and the open VE PRO Server in one screen to support@vsl.co.at, I´ll see if I can find out what´s going on!
Best,
Paul
Paul Kopf Product Manager VSL