Vienna Symphonic Library Forum
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In the past 24 hours, we have 2 new thread(s), 4 new post(s) and 66 new user(s).

  1. Home
  2. Sample Libraries
  3. Vienna Instruments Libraries (legacy)
  4. Percussion
  • BillB
    BillB

    Bought the Timpani, but it's not showing up in MyDownloads. But it's late, so will sort it out in the morning.

     

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP

    Hi Bill, 

    Still working on a few teething problems here, should be resolved very soon. 
    If it´s urgent, contact us directly under support@vsl.co.at, we´ll find a way to bridge the time.

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB

    No rush. This is a huge change!

    BTW, the XXL Tam Tam isn't showing up in the percussion.

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Bill,

    Are you using the latest Vienna Instruments Software? If not, please update your software, and it will be fine (new products need the newest software).

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB

    Hi Paul,

    It show's up in the list of MyProducts, but not in the list of Library downloads. I've activated it already in eLiecencer, and installed the newest download manager. Not sure what other software I'd need to update...

    Bill

     

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Bill,

    Your sample player(s), Vienna Instruments and/or Vienna Instruments PRO (check out MyVSL/Software Installers).

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB

    How would that effect having it show up in the Library download list on the website?

     

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP

    Hi Bill,  

    AAAAH, you didn´t include that info, I was sure you were referring to the sample player!
    We´ll check right away.

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB
    last edited
    last edited

    Thanks Paul!  ☕

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP

    Hi Bill, 

    Just checked and couldn´t find an order for the XXL TamTam under your name. When did you purchase it?

    Best,
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB

    I haven't purchased that,, but want to in the future. It's not listed among the single instruemnts under percussion.

    I purchased the Timpani yesterday, which is the one not showing up in my Library Downloads

     

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • BillB
    BillB

    Opps, now Timp showing up! Thanks Paul

     

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • PaulP
    VSL Team
    PaulP

    Hi, 

    I see. XXL TamTam is part of "Elements", that´s why. 
    All good now?

    Best, 
    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • BillB
    BillB
    last edited
    last edited

    All good; Thanks again!  🍸

    Dorico, Notion, Sibelius, StudioOne, Cubase, Staffpad VE Pro, Synchon, VI, Kontakt Win11 x64, 64GB RAM, Focusrite Scarlett 18i20, August Forster 190
  • I
    I

    waiting for percussions separate instruments for years - Timpani instant buy. thanks VSL