Vienna Symphonic Library Forum
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  • Directory Manager Issue

    Hi there I am a new member, have successfully downloaded some files, and am having difficulty getting the vienna instruments standalone to recognize them. The folders that the files are contained in are showing in the directory manager, but even so, the vienna instruments interface is not able to find them. 

    The file extensions of the instruments are .dat. 

    The folder location is on my desktop at the moment. 

    Many thanks


    1. Have you actually installed the library yet?
    2. Have you installed the latest version of all software, including the eLicenser?

    DG


  • By installing the library, do you mean downloading the files? 

    All versions of software, the download manager, the elicenser, and the vienna instruments interface are all the latest versions. 

    Thanks


  • No, by installing the libraries I mean installing the libraries using the Library Installer included with either the download manager or the Vienna Instruments software. If you haven't done this they are not installed.

    DG


  • The instrument files will not highlight when I open the folder within the download manager. (when I select the plus symbol at the top left corner of the manager).


  • What about the Library installer that was installed when you installed Vienna Instruments?

    DG


  • Hi enda, 

    Just wanted to elaborate on what DG (thanks!) is asking: 

    Did you make sure that your sample content is actually installed (*.dat files)?

    Expla

    nation: Your downloaded installation files (*.cab files, highly compressed) have to be installed (=extracted) to become the actual sample content.

    In the installation process, the location of this sample content is added to your Directory Manager automatically. 

    Installation should start automatically if you have not turned off the "Auto-Install" Option in the Download Manager ("on" by default). 

    If the sample content is not installed yet, simply click "INSTALL" in the Download Manager, OR use the LIBRARY INSTALLER that is installed in your Vienna Instruments Folder and point it to the "package.info" file in your downloaded folder!

    Best, 

    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
  • Yes I have attempted the above. The folder is saved on my desktop. The size of the .dat file is 539.6 MB, but despite trying to open the file with the above methods, I am not having success. 


  • Hi enda, 

    Please send some screenshots to

    Thanks, 

    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support