Vienna Symphonic Library Forum
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In the past 24 hours, we have 8 new thread(s), 16 new post(s) and 52 new user(s).

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    @Kaspar Palm said:

    If someone hackes my account and gets my licences - this too can be solved. You just have to have a possibility to close old (lost, stolen) licences, nothing else. If old one can be closed, new one can be opened.

     

    Not if you don't know that your account has been hacked.  It most cases you won't know.


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    @Kaspar Palm said:

     I am just saying that there has to be another way, if not right now, then developer who cares about their honest customers, has to figure something out. There are many possibilities.

    Well, one possible solution is to remove the dongle entirely and go to a Vienna Cloud system where the customer just logs into Vienna and streams his/her sample libraries off the Internet.  Of course, this would have it's limitations too and streaming technology currently would be unable to handle the load from thousands of users trying to stream huge orchestral templates.  But the technology is getting better.  

    In the meantime, the only solution is insurance.  Here in the states, if my house is broken into and my VSL stuff is stolen, my home owners insurance will cover it as long as it is in my house when it grows legs and walks away.  If I'm out of town... I'm screwed.  So I don't travel with it. 


  • A cloud system means, YOU ALWAYS HAVE TO be online! I guess that is not the right solution finaly for many users. And you will not OWN the products anymore. This was discussed in many Forums with the creation of the Adobe Creative Cloud. Companies like it, cause from their point of view it is cheap, they have all products available and Access is easy. But Private Users do not like it because from their point of view it is expensive and they pay for many products they never use.

    The Vienna Key Concept is fine. But Key should be of higher quality AND the users have to be save in case of problems.


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    @Another User said:

    The Vienna Key Concept is fine. But Key should be of higher quality AND the users have to be save in case of problems.

    If there are "problems" during the two year warranty period, you are covered (unless the key is stolen or there is a case of extreme negligence on the part of the user).  A higher quality key means a more expensive key and if you are having to buy a new key every two years this could be annoying after a while. 


  • Hello

    I realy don't understand why there's no "refresh" system on the vienna key ?

    I had almost all the vienna product on one key ; and, for my work, I must to travel a lot with it, and sometime, i realy don't feel in security ! If one day my key is stollen, with a "refresh" system online with password - for exemple every 30 day - it must be possible to get back my licences on an another key, no ? (the licences on the stollen key became obsolete)

    Perhaps I'm a naive person, but iI think it will be the right way to protect my (and your) work. I realy enjoy VSL, I work professionaly with it since many years, I'm sad to say it, but your protection system is not good ! (And i think you know it...)

    Realy sorry for the attack [:)]


  • Hi Macgort,

    first of all: This is no attack. It is just clear true thinking and the search for a solution. And yes I'm sure they know it as well.

    Your Idea with the Password was also my thought. That could be the solution.

    BR Lars


  • Yes LAJ, you're right, it's not an attack. But my respect for VSL just make me talk like that...

    I hope for a "fair" solution one day, because I realy don't feel responsible for the piratery problem, and we have not to be victims of this practice. Realy hope for a "refresh" solution one day...


  • Stuff the Cloud idea. Stuff it with a vengeance for many reasons. Even if in theory I don't own the products, in practice that is what I have paid huge money to have done. I want them right here, available without an Internet connection, without any unexpected remote server malfunction, available without depending on anybody! Don't lose your keys! 


  • These "refresh" system can be optional. ILok propose it since few month...

    "Don't lose your key !" is an evidence, and I'm a very orderly person. But with the theft, I became paranoiac : when I leave my studio (without my key) I put it in a secret compartment. But I work everywhere in France with theater in residence creation, and sometime; it's a problem : keep the key always on me, or let it in the new studio ? Hide it somewhere ? And I don't speak about transport... Never quiet...

    Perhaps the refresh system is not fit for you Errikos, but for me, sincerely, it is ! [:)]


  • Errikos,

    i agree in dropping the cloud-idea (Even when I think that this will come for sure one day). But i disagree in your last sentence, behause there are so many things beside losing which could happen.

    And i agree with with the optional refreshing system. I bought Storm Drum 3 and saw the iLok Offer when I registered SD 3. Really Cool!

    We Need the best of both worlds.


  • Let me be clear on something here, I'm not advocating a "cloud system" for VSL I'm just recognizing a trend that I see with other software companies.  However, a cloud system would create many possibilities for potential users who currently cannot afford VSL or only wish to license the products for a limited time.  This, in turn, will create many more revenue streams for VSL (or a lot of problems too). 

    Personally, my only complaint with the keys is that I have to buy a new one every two years in order to keep it in warranty.  Other than that, I'm quite content with the current state of affairs.

    The problem I have with the "Refresh" idea is that sometimes months go by where I don't use VSL and I don't want to be hassled by having to create new passwords every 30 days when the last time I used VSL was three months ago.

    I realize that we are paying "huge" sums of money for our samples and the machines we need to run our samples but, in the end, the samples are not widgets to be bought and sold they are the intellectual property of VSL.  We are paying huge sums of money for the RIGHT to USE them. 

    it appears as though there just isn't any "one size fits all" solution.  It's not that there are any improprieties on the part of VSL.  They are just protecting their intellectual property.  Just like we take steps to protect our intellectual property, our music.

       


  • I shouldn't post anything here as I  just get irritated.  But that is a great summation of it Jasensmith. 

    I wish these people would not attack VSL as it is a great company doing excellent things.  The copy protection is normal for the difficult situation of protecting samples. 


  • Wow, I just got back of a weekend of gigging with my band I found a lot of replies to my thread :)

    Yep, we can all agree that the dongle situation isn't the perfect solution.

    Fact is, it IS the situation. I think, looking at the many threads on this subject on this forum, VSL is well aware of the problem. Let's hope they're working on a better solution.

    Anyway, jasensmith, good point about the home insurance. Gotta check if it covers my USB-dongles as well. As for travelling... since I tour with a band at many times in the year I have a continuous travel insurance. Maybe that cover my USB-dongles as well (in part).


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    @Carsten Altena said:

    Gotta check if it covers my USB-dongles as well. As for travelling... since I tour with a band at many times in the year I have a continuous travel insurance. Maybe that cover my USB-dongles as well (in part).

     

    Make sure that they cover your software licenses on the key not just the key itself.  Let them know how much your licenses are worth and how much it will cost you to replace them.  And if they have a limit to their coverage[;)]


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    @William said:

    I shouldn't post anything here as I  just get irritated. 

     

    Yeah I hear you William but I think this dongle debate is healthy overall for the forum because it's a wake up call for new users who don't realize that they are basically buying the right to use somebody else's property.

    And usually some malcontent will chime in about how VSL is being unfair and greedy and that they should bend over backwards for this that and the other.  That annoys me because this is a public forum.


  • Allright then ... I think everything is said. So, let's finish this topic.


  • Not quite Moriarty!!!!

    I think The Stones will have the last word!

    What I really love here is the music to the pre - obligatory Youtube Ad. Action Strings and Stormdrum? Fantastic!


    what's brilliant here is, combined with the background noise, I have absolutely no idea what he's talking about. Hell of an advert.

  • Is it possible to somehow check how old a dongle is?


  • I don't care if there is an additional  Internet solution for people that opt for it, Cloud, Hurricane or otherwise... So long as I can be completely independent from it. 

    Jasen, why do you want to buy a new key every two years to keep it in warranty? Surely if the old one breaks down you ship it to VSL (or ILIO in your case) and you pay the price of a new key, right? It would be unfair and preposterous for VSL to ask for money for licences again simply for a hardware malfunction...


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    @Errikos said:

    Jasen, why do you want to buy a new key every two years to keep it in warranty? Surely if the old one breaks down you ship it to VSL (or ILIO in your case) and you pay the price of a new key, right? It would be unfair and preposterous for VSL to ask for money for licences again simply for a hardware malfunction...

    It doesn't matter how unfair and preposterous you find it. Jason is just telling you how it is.

    DG