Vienna Symphonic Library Forum
Forum Statistics

199,794 users have contributed to 43,185 threads and 259,006 posts.

In the past 24 hours, we have 0 new thread(s), 6 new post(s) and 80 new user(s).

  1. Home
  2. Website
  3. i cant download links i purches.

  • i cant download links i purches.

    K
    K
    im getting 404 error every time . i tried diferent browsers and it gives me the same error pleas help thank you Kevin
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Kevin,

    Sorry to hear about that. I see that you have purchased 3 products, and have sent the 3 download-files to your registered email address.

    Follow the instructions on top of the Download page in your User Area.

    Could you please send a screenshot of what you see when you are logged in, from the respective User Area pages, to ?

    Which file gives you the error?

    Also, where are you located right now?

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • A
    A
    Hello Paul, Having the same issue on this side as well. Trying to download from Denver, CO USA. Thanks, Andrew
  • PaulP
    VSL Team
    PaulP

    Hi Andrew, 

    We´re already checking - sounds like a problem with our US Server. 

    Please let me know which files you need, I´ll provide you with alternative download links. 

    => send an email to , please!

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support