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  4. [SOLVED] MIR PRO 24 to MIR PRO Upgrade problem

  • [SOLVED] MIR PRO 24 to MIR PRO Upgrade problem

    I
    I

    Hello, I am new to this forum and I didn't see any support page, so I'm posting here for help. I just upgraded my MIR Pro-24 to MIR PRO and received an email confirming the upgrade transaction, but there is no activation code in the email although it refers to it. I have installed the latest eLicenser Control Center and run the maintenance, but my license still shows MIR PRO-24. I purchased the MIR PRO-24 and Vienna Ensemble PRO 5 bundle after trying the MIR PRO demo which will expire in a few hours. I have to deliver a project soon and don't know what happens after the demo expiration and don't know what to do. Any assistance will be much appreciated.
  • S
    S

    Hello ipanema,

    I'm sorry to hear of this problem!

    Please check your email, I have just sent you a message with further instructions.

    Best,

    Stefan
  • I
    I
    Dear Stefan, Thank you very much for your fast action. About 2 hours ago I received the activation code which you had earlier said could take until Monday. Your support is nothing short of amazing. I just had to express my gratitude for your stunning support team. Keep up the amazing job, and Happy holidays. All my best, Saeed