Vienna Symphonic Library Forum
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  2. Sample Libraries
  3. Vienna Instruments Libraries (legacy)
  4. downloading Dimension
  • W
    W

     I was not able to open the pdf file -  it says file is corrupted.  Can someone tell me if there is a different procedure for the download that I need to do?  I am at about 80%.  Do you have to restart it?    Thanks
  • P
    P

    A slightly different procedure. 

    In Download Manager, select the download, then click the trashcan withOUT the red circle. 

    That stops the download, but it doesn't delete your 80%. 

    Double-click the new file that came attached with the email. (I hope that's not corrupted too.)

    That opens a new Download Manager window. 

    The new download checks how much is already on your hard drive. This took about ten minutes here to verify what was roughly 54% loaded. 

    Then the new download resumes at a faster rate. 

    I've seen as many as ten servers at work (and maybe "it went to eleven" at some point). Currently at 9 servers, but the rate is holding around 670 kB/s. 
  • W
    W

     thanks a lot plowman 

  • M
    M

    William,

    Plowman beat me to it....

    This is much faster... I'm averaging 1.4 megs per second with about 2 hours to go.
  • W
    W

     Yeah, this is right now the fastest download I've ever had on this DSL. 

  • M
    M

     Just purchased the Dimension Strings but when I hit the download button I'm getting this error message

    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    I pressed one of the other download buttons of a library I've recently purchased and it works fine.

     Can anyone tell me what might be going on?
  • D
    D

     All downloaded now. Thanks VSL for fixing this.

    DG
  • J
    J

    Downloaded overnight. [ip]
  • PaulP
    VSL Team
    PaulP

    Hi mattdown6, 

    Which page are you looking at when you get this error message?

    So far, everything is (finally) working as it should [:)]

    You can contact us directly (ideally with Screenshots attached) at

    I´m sure we can fix this very quickly. 

    Best, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • M
    M

    Thanks Paul, Got your email and attachment and I'm downloading now.
  • W
    W

    Ha ha, wimps! My Vienna Imperial has been downloading for almost a week now! The pace has picked up dramatically since Friday, however...from 20kb/s to currently 225kb/s, which reduces the ETA from another week-and-a-half to just one more day! HOORAY!

    :-)