Vienna Symphonic Library Forum
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    @Paul said:

    Hi Jack, 

    Should be much better until noon in Vienna, hopefully before. I´ll let you know as soon as more performance is available, and you should definitely see an increase in download speed then. 

    Best, 

    Paul

    Its hapenning NOW !!! 6 servers double speed!! still 9 hours only. ( better than 20 h something is it) whoooah!!,where do I put my pillow? That's nice. But nothing changed now. When I download Dimension Brass, it's still 40k/s. 😞 Hope VSL can speed up their download system.

  • Thanks Paul and VSL. Download rates much better this morning.


  • Hi Paul,

    Thanks for the heads-up of the higher speeds. Unfortunately, it's still underwhelming. I've been downloading for over an hour now and it's just hit 2%. We're looking at over 2 full days to download the whole library. 

    I do see that you're up to 8 servers now and I'm sure VSL has put many man hours and considerable resources in the effort and I do appreciate that. I can't pretend to know the office politics of VSL (I know VSL likes to keep things in-house) but taking a look at using outside sources for this seems prudent - especially to meet expectations of first time customers. I think expectations are higher from a lot of people out there. For example, I was able to download Loegria from Spitfire via Continuata services in 3 1/2 hours. It was not a lot smaller than Dimension Strings. 

    Looking forward to an excellent library!


  • I'm at 7 Kb per second. Should I give up for now? It says 52 days ETA !!


  • The speed is up now. Thanks Paul and the whole VSL team's effort on it. Hope the speed can keep on.

  • I couldn't imagine being a first time customer going through this.

    46 hours in and I'm now at 50%.... Thank you VSL for the added servers, (However) with 8 servers connected

    I'm still looking at 26 hours for the next 50%... This is extraordinary !!!

    9 servers now, 15 hours to go.

    What's most interesting, is the near silence of those who've been in this community for YEARS.

    Far too busy blowing kisses and reminding VSL how much we love them, (we do love you).

    But this is unacceptable....


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    @Mike B Studios said:

    What's most interesting, is the near silence of those who've been in this community for YEARS.

    Far too busy blowing kisses and reminding VSL how much we love them, (we do love you).

    But this is unacceptable....

    Go on, name names. [:D]

    DG


  • DG,

    That's just not my style....  [:$]

    How's your download coming?


  • Hi everybody, 

    Please check your mailboxes, good news for everybody who is still downloading - it will be a great weekend after all!

    Thanks for your patience with us.

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • Paul,

    Nicely done....

    Now we're cooking with FIRE.   [H]


  •  I was not able to open the pdf file -  it says file is corrupted.  Can someone tell me if there is a different procedure for the download that I need to do?  I am at about 80%.  Do you have to restart it?    Thanks


  • A slightly different procedure. 

    In Download Manager, select the download, then click the trashcan withOUT the red circle. 

    That stops the download, but it doesn't delete your 80%. 

    Double-click the new file that came attached with the email. (I hope that's not corrupted too.)

    That opens a new Download Manager window. 

    The new download checks how much is already on your hard drive. This took about ten minutes here to verify what was roughly 54% loaded. 

    Then the new download resumes at a faster rate. 

    I've seen as many as ten servers at work (and maybe "it went to eleven" at some point). Currently at 9 servers, but the rate is holding around 670 kB/s. 


  •  thanks a lot plowman 


  • William,

    Plowman beat me to it....

    This is much faster... I'm averaging 1.4 megs per second with about 2 hours to go.


  •  Yeah, this is right now the fastest download I've ever had on this DSL. 


  •  Just purchased the Dimension Strings but when I hit the download button I'm getting this error message

    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    I pressed one of the other download buttons of a library I've recently purchased and it works fine.

     Can anyone tell me what might be going on?


  •  All downloaded now. Thanks VSL for fixing this.

    DG


  • Downloaded overnight. [ip]


  • Hi mattdown6, 

    Which page are you looking at when you get this error message?

    So far, everything is (finally) working as it should [:)]

    You can contact us directly (ideally with Screenshots attached) at

    I´m sure we can fix this very quickly. 

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • Thanks Paul, Got your email and attachment and I'm downloading now.