Vienna Symphonic Library Forum
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  • SE Vol-! Strings License not being recognized!

    I receive the following message when I run the Library Installer: The following licenses are needed to install this package: SE Strings Basic * I have installed the latest elicenser control center, upgraded my osx to 10.6.8 so I could install the latest Vienna Instrument/Vienna Ensemble...My red LED blinks on my dongle and the licenses for both the Vienna instrument and the SE Vol-1 Strings appear in the eLicenser... Yet, the Library Installer gives me this message. Anything that can be done?

  • Hello sid8888, 

    If your software is up to date and you can see your key with the license in the latest eLCC, you should be fine. 

    If not, please send us some screenshots to , we´ll take a look. 

    Thanks, 

    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support
  • Hey Paul, You mean to tell me I have to do the entire 7 GB download again? It works fine on my windows installation and I have a lot of projects connected to these older CAB files which I'd downloaded in 2009 with my purchase. Please do let me know if it's necessary/risky. Thank you, Sid

  • Hi Sid8888,

    Ah, you´re adding more information here, that´s good!!

    If you have the dat-files on your windows installtion, then simply copy these files to your other computer and assign them in the Directory Manager!

    Best, 

    Paul


    Paul Kopf Head of Product Marketing, Social Media and Support