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  3. Vienna Instruments Libraries
  4. Questions about the August discount
  • H
    H

     Hi ondine,

    thanks for your interest in our Instruments Collections promo.

    There is no restriction where you want to buy your collections. Just take care that you purchased products are registered on your VSL acount.

    Regarding your Special Edition upgrade to Instrument Collection discounts, maybe this infopage ist helpful to verify your possible discounts.

    http://www.vsl.co.at/en/211/261/2124/2245/1917.vsl 

    Please keep in mind that the listed discounts are exlusively applied to the extended versions of the related Instrument Collections (former DVD Collections)

    best

    Herb
  • O
    O
    I want to make sure if I understand your answer. I am planning to purchase the following: Woodwind I DVD instrument (full library), Solo Strings I DVD instrument (full library), Brass I DVD instrument (full library). will I be able to get free Voice (full library) no matter what price I can get from the retailer for the former three DVD instruments ? Thanks.
  • H
    H

     Yes, that's correct. You have to register Woodwinds I, Solo Strings I, Brass I, before August 31st, and you will be qualified for a free Vienna Choir collection.

    best

    Herb
  • O
    O
    Since I will purchase the DVDs from abroad, it sometimes takes 3 or more weeks to receive the DVDs according to past experiences. If the delivery date is too late, may I still request the free library by showing you the invoice issued in August ? Thanks.
  • S
    S
    Paul, Trying to understand the discount. I'm looking at buying the download version of the standard and extended percussion plus the special keyboard. Can I get the special organ for free? I own Special Edition, vol. 1 and assume that these are not part of what I own? I was going to buy via Ilio in US as the conversion rate is not great right now! Best, Shirley!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi guys,

    all details are actually in the Limited Time Offer description, and we´re trying to keep this as simple as possible [:)]

    Excerpts for your questions:

    slacroix:

    You purchase You receive
    3 Instrument Collections, Standard Libraries 1 FREE Instrument Collection, Standard Library
    3 Instrument Collections, Extended Libraries 1 FREE Instrument Collection, Extended Library
    3 Instrument Collections, Full Libraries 1 FREE Instrument Collection, Full Library

    ondine:

    You need to purchase between 1st and 31st of August 2012, and the products need to be registered no later than September 30, 2012.

    Hope that helps!

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S
    Paul - I read that many times before posting but it was confusing to me as I'm not as familiar with your new bundles. So, the answer to my question is "no" as I'm ordering from a combination of Standard and Extended! The second part of my question relates to the package I own. Are the Percussion libraries I'm looking at purchasing different from the Percussion on my older Special Edition, Vol. 1? Thanks!
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi Shirley,

    Sorry if that came across the wrong way.

    Your question was actually confusing me as well, but I guess the answer is:

    Yes, Special Edition Volume 1 contains a small portion of the Percussion Instruments Collection, so you will receive a small discount on the Extended Library, which is displayed at "Your Price" on the Percussion product page, when you are logged in.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • O
    O
    I registered Solo Strings I, Brass I, Woodwind I full library and have sent my request through e-mail for Vienna Choir, but still not yet get any reply except tracking ticket. How long will it take to receive the code for the free library ? Thanks.
  • S
    S

    Hi ondine,

    Please check your email account, I have just unlocked the free Vienna Choir for you. [:)]

    Generally, we're always working hard to reply as soon as possible, within 24 hours at the latest. However, we also hope for understanding if we cannot always answer immediately during peak times, e.g., with our current special offer.

    Best,

    Stefan