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  4. Trying to buy/download SE Brass 2 but purchase keeps failing.

  • Trying to buy/download SE Brass 2 but purchase keeps failing.

    W
    W

    Can anyone tell me what I need to do? I keep trying to

    buy the SE Brass 2 as a download and the transaction

    keeps failing. I know my credit card is good because I've used

    it for many other purchases. I notice that the price for the download

    is listed in Euros even though I've selected the USA as the region.

    Also, I've downloaded and installed the latest version of the elicenser and the download mgr.

    Any help with this would be greatly appreciated!

    Thanks,

    Tom
  • PaulP
    VSL Team
    PaulP

    Hi Tom, 

    Please contact our sales-team at , they will help you asap!

    Thanks, 

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • S
    S

    Hi Tom,

    I'm sorry to hear of your problem when placing an order in our web shop!

    I see that you've been able to order successfully in the meantime, so I reckon that this issue is already solved.

    Best,

    Stefan