Clicks & Pops, Stuttering with VE Pro 5 (iMac) / on PC (Slave) Logic 9 + Pro Tools 10 / EW ...

[Cocoman]

Hello, a long time ago I had this issue and I posted a message (Aug 14 2011) in here to get help. However, as soon as I received an answer, I solved the problem by chance: I switched off the Firewall on my iMac (Host), switched on the Euphonix MC Artist / Transport / PC-Slave one after another to find each other via LAN and everything sounded perfectly.

Now the same problem occurred again and I don´t know why. Because it worked once I know it´s no Buffer Option issue. I was using VE Pro 4. Today I bought VE Pro 5 but the problem persists:

1.) I start Logic 9 or Pro Tools 10 on my iMac

2.) connect it to my PC-Slave to play 1 instance with 1 Instrument of EW Hollywood Strings or Brass or Composer´s Collection (with or without Euphonix Controller in my LAN.

3.) I get a sound full of pops and clicks

I hope there´s a just a silly mistake I made, because I know my system should be strong enough to handle Hollywood Strings / Brass without any problems. (The Basics are the same East West uses for testing - only CPU and SSDs are faster here):

System:

iMac i7 2010 64 Bit, 2.8 GHz, 8 GB Memory, 2 TB HD, Logic 9, Pro Tools 10

Slave-PC: CPU Intel i7 990x 3,46 GHz / Mainboard: Asrock x58 Extreme 6 (6x SATA3) / RAM: 24 GB Kingston HyperX DDR3 1600 MHz

5x 256 GB Crucial M4 Sample Drives on SATA3

What can I do?

[Cyril Blanc]

If I was you I will try with VI only to see if I have the same problem

[Cocoman]

Thx - but how can I solve the problem? I don't use VI only VE Pro 5. Should I buy a VI Library to get a working Play 3 environment?For me it sounds like a Network problem..

[Cyril Blanc]

did you look :

http://cyrilblanc.fr/site_principal/slave_mac.html

it is make for 2 x Mac but you should be able to do the same on a PC

Otherwise submit your problem at support@vsl.co.at

[Cocoman]

Thank you, I tried to reconfigure my network settings at Host (iMac) and Slave (PC). I had DCHP marked in the Slave settings but now it has a static IP. (I don´t know the difference but I tried it)

Now the problem persists in Logic (as before only with Hollywood Strings / Brass) but Pro Tools 10 has no problems anymore and produces a clean sound - ready for record!

I really don´t know what´s going on here, I posted at East West Community too. There are also some sad lost souls.

An official How-to-set-up-network-configuration-guide on VSL is missing definitively.

Now it´s late. Tomorrow I´ve to work with it - I´ll post any news and in case of emergency I´ll contact the support...

[Cyril Blanc]

How are is linked your Imac to your PC ?

Did you force a Gigabit connexion i Neywork/Hardware/Speed

[Cocoman]

The Host-iMac and the Slave-PC are connected via Switch, because of the Euphonix Controller (MC-Transport / MC Artist / MC Mix). They need a network connection too, so all 5 switch ports are used.

When I tried out how to resolve the problem, I had the three controller switched off

The switch is:

"TRENDnet TEG-S5 5-Port Gigabit Switch 10/100/1000Mbps, 5 x RJ45 4K MAC Address Table, 8Kbytes per device Buffer Memory"

The Win7 on Slave says it´s connected via 1 Gigabit connection speed

[Cyril Blanc]

why don't you try with just the Imac and the PC connected toogether ?

Did you check the network pref I have speak in  my previous mail ?

You have to narrow down to find the culprit

[Cocoman]

Sorry - I forgot to update: I tried to set up the PC-Slave as you described with Mac-Slave. I set up a static IP via DHCP in Win7. I disabled any Firewalls oon Host/Slave. Now there´s a difference between Logic and Pro Tools:

In Pro Tools everything seems perfect now with or without network switch.

In Logic I still get Pops only at the beginning of a sample with or without switch and only with the Libraries Hollywood Strings / Brass. The Complete Composers Collection and VSTs on PC-Slave VE Pro5 work without any problems..

It´s a Logic problem.. 

I posted at East West Forums too (Page 7)

http://www.soundsonline-forums.com/showthread.php?t=41041&page=7&highlight=ve+pro+pops

[Ashermusic]

Try, if  you  have not already, raising the audio bufer size in Logic.

[Cyril Blanc]

@Ashermusic said:

Try, if  you  have not already, raising the audio bufer size in Logic.

good idea Asher [:D]

Set it to 1024

also can you post the environment you set

[civilization 3]

@Cocoman said:

For me it sounds like a Network problem..

Agreed. Did you somehow end up with dynamic IP setting?