@dagmarpiano said:
DG - have you thought about the fact that if VSL knew this they could have told me to contact Steinberg instead of offering to waste my time and take my money?
I have no idea whether VSL "knew this", or if it is indeed an official policy of Steinberg. All I was trying to do was offer some explanation as to why VSL can't provide free licence replacement.
However, to describe the VSL team as money-grubbing (don't you mean grabbing?) is very unfair in my view. You might also like to consider that this policy from Steinberg (if it is a policy) has only been in force since they bought Syncrosoft, for exactly the same reasons I outlined above.
DG