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  • [SOLVED] i have met some problems ,help please

    hello,i've bought the SE Strings and SE Percussion&More of Special Edition Download Collections , but i still don't receive the activation code.there may be some problems with the e-mail,so how send the activation code again to me please?


  • when you bought them the activation code where given on a screen shot after the Visa paiement and you also receive a mail (look in your spams  !!!!!!!!!!!!!!!!!!)

    From: VIENNA SYMPHONIC LIBRARY <support@vsl.co.at>

    Subject: VSL Order Confirmation

    Date: May 23, 2011 12:13:38 PM GMT+02:00

    To: Cyril Blanc 

    Dear Cyril Blanc,

    Thank you for ordering Vienna Instruments
    You have ordered the following items:

    Tenor saxophone Extended Library (D59-.............
    Activation Code: 0240 80GN ...............

    OrderID: 94.......


  • but i didn't receive any e-mails and activation code,is there any methods i can recheck the information of activation code? Or How to resend the activation code to my mailbox

  • Hi, 

    This case has been resolved by our support team via mail!

    Best, 

    Paul


    Paul Kopf Product Manager VSL