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  4. Solo Strings I missing a viola glissando

  • Solo Strings I missing a viola glissando

    L
    L
    A bit similar to my post #191735 where some cello trills went missing…

    I've now discovered that the viola in Solo Strings I standard library doesn't have the same glissandi that the other instruments have.

    Cello for example has
       05 VC_octav-gliss_me
    and
       06 VC_octav-gliss_fa

    whereas the viola has only
       05 VA_octav-gliss

    I'd like to have both slow and fast glissandi in all instruments. Solution please?
  • PaulP
    VSL Team
    PaulP
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    Hi Londoner,

    The solution is to use Vienna Instruments PRO. It offers time-stretching, so you can create additional patches in additional speeds.

    Works great for dynamics, runs, portamento, glissando, and of course for changing the length of short notes.

    You can check out a free demo license, available on the product page (click "try").

    Video tutorials are available here.

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • L
    L
    I'm sorry, Paul, but after working many years in the software business, I've never seen a software supplier get away with this kind of reasoning: "The product you paid for doesn't work properly, and the solution is to pay additional money for one of our other products."

    Is that really what you are saying?

    I was hoping you could tell me there was a solution within the product I paid for.
  • D
    D
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    @Londoner said:

    I'm sorry, Paul, but after working many years in the software business, I've never seen a software supplier get away with this kind of reasoning: "The product you paid for doesn't work properly, and the solution is to pay additional money for one of our other products."

    Is that really what you are saying?

    I was hoping you could tell me there was a solution within the product I paid for.

     

    Hang on a second. Are both those Glissandi in the advertised product? If so, then you should have them. If not, then you shouldn't. I can't see how this has anything to do with working properly or not.

    DG
  • A
    A
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    @Londoner said:

    ..... "The product you paid for doesn't work properly, and the solution is to pay additional money for one of our other products."
    .....
     

    The product you are using "Vienna Instruments", was free, you never paid anything for it, it was given to you free when you bought a library. But if you do want some more advanced features, then VI Pro is available.

    I've never known anyone complain about being given free software before....
  • P
    P

    The software isn't the issue. There's nothing missing, except from the library itself: The Solo Strings patch-matrix-preset manual shows medium and fast glissandi for violin, cello, and even the bass, but only one glissando for the viola.

    Violas don't get no respect!

    Mark Arnest
  • A
    A

    It isn't the software or the library that is faulty. The only problem was the OP demanding that something be there for nothing, that was never there, never purported to be there and probably will never be there.

    An alternative solution was offered which was replied with unthankful aggression.

    Perhaps a polite feature request may have achieved more.....
  • L
    L
    I received a suggestion from Paul, whom I respect, but I had to point out that his suggestion was not in the spirit that software suppliers (of which I am one) are expected to display. I would never tell my clients that when something I delivered didn't work correctly, their solution would be to buy a different product from me. I'm not asking more from Paul than my clients would (rightfully) demand from me.

    A reasonable person would observe (as pianoguy observed) that the violin, cello and bass have two glissando patches, while the viola has only one, and this is not what one would expect.

    I paid money for Solo Strings I. It's incorrect to say that I "never paid anything for it". Or are you, andyjh, trying to say that Solo Strings I is not software -- implying that it's hardware?

    The only aggression I encounter in this forum is from some people who are so defensive about VSL that they jump on anyone who dares question its flaws.
  • D
    D

    You are saying that something isn't working. That's not true. From reading the specs it never says that Viola has two glissando patches, does it?

    DG
  • A
    A
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    @Londoner said:

    ......

    I paid money for Solo Strings I. It's incorrect to say that I "never paid anything for it". Or are you, andyjh, trying to say that Solo Strings I is not software -- implying that it's hardware? ..

     

    The reference to not paying for it was in relation to Vienna Instruments player, not the library itself, purchasing VI Pro was the solution given, and anyone using VSL library should be using VI Pro, the VI player is a free limited funcionality player, if you are serious about your VSL investment, you should be using VI Pro.

    And if you have been involved with software for years, surely you should know the difference between software and hardware by now, I'm not going to bore other forum users with such a description.

    Solo Strings is the library, VI / VI Pro is the player, your solution to what you want to achieve is to do with the player. You can have any string sound at any glissando speed with VI Pro, not just the one or two preset speeds that VI will give.