Hi there!
This is a tricky one!
Fist: You have to talk to VSL fist. If that's not gonna work and you think VSL is wrong then talk to a person with law experiences. You could as well start a petition regarding hardware dongles, that is your choice.
I for myself don't like this key-stuff at all and in fact I am quite worried what could habben if something should happen to my key. As far as I understand it right now, my key is more valuable that it's weight in platin! And yes - that is crazy. I hope for a much less risky solution for it in the future.
But as of right now I simply have to take care of my key and hope it wouldn't brake or something.
So no one here can really help you I'm afraid. I do feel with you though. Since you are a customer to VSL and not a copycat you should be supported by the company and not be punished over limit for loosing a little plastic thing that could be remotely dissabled as soon as it connects to the web.
Sorry for not being much help...