Apple 10.6.8 update Logic & VEP eLicense error

[Gubik]

After updating OS to 10.6.8, I am having problems with Logic 9.1.4 & Vienna Ensemble Pro 4.1.8008. (eLicenser versions 6.3.0.15063) Both application run OK alone. But Logic gives following error if they are running together. eLicenser Control - Error Application 'Vienna Instruments PRO' has caused the following error: eLicenser(s) contain(s) no valid license for this application. Any idea

[Gubik]

I just found out that; You need to shut down the computer after updating the OS (10.6.8) Wait couple of seconds and restart it.

[Gubik]

It is weird. It does it again. Is any one else having the same problem? Thanks

[Paul]

Hello Gubik,

Please connect your eLicenser to a different USB Key, most of the times this is simply a problem with the power-supply of specific USB ports.

Best, 

Paul

[Gubik]

I have tried every USB port. No luck :(

[Paul]

Hi Gubik,

How about a restart? Re-installing your eLCC software and the VSL software?

I work on 10.6.8 and the latest eLCC, no troubles here at all.

Best,

Paul

[nicowieditz]

Please make a test:  Take out all equipment sticked in your USB-Ports and just put in the E-licenser key, start your computer again and try it again. Then it should work. I think this is an overloaded USB power problem. Your key is getting not enough power to be identified by your System. Try it out and give us a short feedback about the result.

[Gubik]

I've done the test. No luck!!. I also tested with my previous system backup (10.6.7 , Logic 9.1.3) on another HD and again it is the same problem. The error is ; eLicenser Control - Error Application 'Vienna Instruments PRO' has caused the following error: eLicenser(s) contain(s) no valid license for this application. Options: - For troubleshooting information click . - Click to view available licenses. - Connect a valid eLicenser and click . - Click to abort. Thank You!!

[Gubik]

Hi I just found that one of the ViennaKey doesn't have licence. I've tested with the other ViennaKey and it worked. So, USB key displays the licences, but some how they don't work. (corrupted or anything else?). I've tried to enter the activation codes but eLicence gives an error of "The activation code has been used already. An activation code can be used only once to download or upgrade a license". Can you please help me? Thanks again.

[Paul]

Hello Gubik,

Please contact with screenshots of your eLCC with the keys connected, so we can check your keys and look into this.

Please include a reference to this thread.

Thanks, 

Paul

[mmeixner]

no problem here with 10.6.8 and eLicenser Control Center ...