Vienna Symphonic Library Forum
Forum Statistics

200,433 users have contributed to 43,198 threads and 259,083 posts.

In the past 24 hours, we have 3 new thread(s), 9 new post(s) and 79 new user(s).

  1. Home
  2. Software
  3. Vienna Instruments Pro (legacy)
  4. "Error loading preset VI-14 VSL Preset Level 1" in VI Pro

  • "Error loading preset VI-14 VSL Preset Level 1" in VI Pro

    B
    B
    last edited
    last edited

    All other presets work when I load them in VI Pro (even violas), but violins will not.

    Under Matrix, I'm able to load Perf-Legato/Portamento and Perf-Repetition samples, but when I try to load Articulation Combi, it tells me there is no valid license.

    Here is a screen capture video to illustrate the problem:

    Vienna Instruments Pro License Not Found

    I've tried re-installing everything (VI Pro, VE Pro, e-License Control Center) and re-updating the Violin Ens Library. Interesting, the Violins will load fine in the standard Vienna Instruments sampler.
  • B
    B

    Ok, I tried reinstalling Orch Strings I from scratch from the dvds, and the preset loaded into VI Pro without any error messages.

    However, the Perf-Legato samples were not playing. I ran the latest library update (from 2008), and now I'm back to the original missing license problem.

    I also noticed that if I pull up the Perf-Legato Matrix _only_, the samples are missing when I switch over to Perf-Portamento with the mod wheel (the keys are greyed out at the bottom as well)
  • PaulP
    VSL Team
    PaulP

    Hello Ben,

    sorry to hear about your troubles, and it´s a clever idea to capture a screen video!

    It will also be of interest which OS you are working on, on which computer (specs). So far, we had 2 cases where this happened, with different VI Collections, and a re-installation of the sample content always helped. Did you try to install the content on a different harddrive, just to exclude a bad harddrive as the cause?

    We´ll look into this more - please let us know if you find a solution!

    Best,

    Paul

    Paul Kopf Head of Product Marketing, Social Media and Support
  • B
    B

    Thanks Paul. I tried to simply move the Violin samples to another hard drive (setting the Directory Manager accordingly, of course). But the same error message occurs. I will now try to do a fresh re-install of Orchestral Strings I on the different hard drive. In the meantime, here are the computer's specs:

    Windows 7x64

    Asus P6T

    Intel I7 920

    EVGA GTX260

    12Gb Kingston HyperX DDR3 1600

    WD Hard Drives
  • B
    B

    Ok, the problem still exists on the new hard drive.

    First, I tried a fresh install of Orchestral Strings I, and the preset loaded (but the Perf-Portamento samples did not). So I ran the library update, and now VI Pro gives me the same error message as before. The standard VI and VI Ensemble still work perfectly, however.

    I wish VI Pro would load these Violin Ens samples because it works amazingly well with all the other instruments.