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  4. VE Pro 64 Still Doesn't Work - Please help

  • VE Pro 64 Still Doesn't Work - Please help

    A
    A

    I know there have been multiple postings about installing the updated eLicenser fixing VE Pro in 64 bit. I have done this and even tried downloading another license to see if that would fix it. The 64 bit server still crashes immediately. Is there anything else I can do to fix this? Thanks.

    Andrew Foust
  • PaulP
    VSL Team
    PaulP

    Hi Andrew,

    could you please summarize your situation, including your setup details?

    Thanks,

    Paul

    Paul Kopf Product Manager VSL
  • A
    A

    Sure.

    MacPro 8-core

    17 gb RAM

    Logic Pro

    I have installed VE Pro, updated the eLicenser, repaired permissions on my hard drive, and even tried downloading a new license to this machine. 32 bit server will launch fine but 64 bit server crashes every time on launch. Is there any additional info you would like me to provide? Thanks for your help.
  • PaulP
    VSL Team
    PaulP

    Hi Andrew,

    thanks for the details.

    Please send an email with the crash-report and, if possible, the Console log (after it crashed) to support [at] vsl [dot] co [dot] at

    We´ll take a look at it and see what might be wrong.

    Which OS are you working on?

    Best,

    Paul

    Paul Kopf Product Manager VSL