I have the same problem. When I try to install epic orchestra on my macbook pro I get the message that I need a licence for vienna instruments. Where can I get the beta?
I understand the need for copy protection, but I have to say that the installation process is kind of dreadfull. You have to install several programs, register you licences, ajust the directories for your samples... Why not one installer for everything? Or at least some good documentation about the copy protection dongles. I didn't find one on the VSL website and the Syncrosoft websites simply states hat they do not give support regarding the copy protection.
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the way I solved it was following Maya's instructions:
here you´ll find a betaversion of eLC where the possible bug you encountered should be fixed. You can download it here:
http://mini.vsl.co.at/files/eLicenserControl-6027002_Mac.dmg
1) Please restart your computer first and repair permissions as follows:
- launch <disk utility> (/Applications/Utilities/) and select your Mac OS X startup volume in the column on the left of the Disk Utility window, then click the <Repair Disk Permissions> button.
2) Uninstalling the "old" eLC works as follows:
a) Mac OS X 10.5 (and older):
Remove following file:
“/Library/Receipts/SyncrosoftLicenseControl.pkg”
b) Mac OS X 10.6 (and newer):
1. As a user with administrative permissions, open the “Terminal” application which resides in “/Applications/Utilities/”.
2. Enter the following exact command (including any space characters and the asterisk) and press <enter>:
sudo rm -f /var/db/receipts/com.syncrosoft.*
You will be asked for an administrator’s password, which you need to type, then press <enter> again.
Now you can install the betaversion of eLC.hope that helps,
k
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@mmueller said:
Thank you katja. I installed the beta. It still does not work and I can't use anything right now. Sorry VSL but this is the worst installation process I have ever seen - and I own products using syncrosoft dongles.Could you please provide any more information beyond "it still does not work"? What does not work?
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@mmueller said:
Thank you katja. I installed the beta. It still does not work and I can't use anything right now. Sorry VSL but this is the worst installation process I have ever seen - and I own products using syncrosoft dongles.Could you please provide any more information beyond "it still does not work"? What does not work?
I have installed the elicence software. I have installed VE Pro. I have installed the VI-Player. I am now trying to install the epic orchestra library with the library installer. When I try that it says that I need a licence for the Vienna Instruments Player. "The following licences are needed to install this Package: Player (vienna Instruments), VI online 76. I have received 3 activation codes for vienna pro and 1 for epic orchestra but none for the Player.
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Today my new key arrived and I downloaded one of the ensemple licences to the new elicencer. However, I can not install the epic orchestra licence. At first I got the message "now elicencer installed" - well, the licencer was plugged in... I couldn't select a stick in the licencer software. I unplugged the stick and inserted it again. Now out of the sudden I could choose the stick and download the licence but the I got the message that there is a mistake with the licence, download not possible - contact support... Well, this is really frustrating.@MS said:
Vienna Ensemble Pro includes the Vienna Instrument Player license. Once you have installed the Vienna Ensemble Pro license on your dongle - you will thus have the appropriate license available to install the Epic Orchestra.
Update: Tried again. It says that the licence server is down or can't be reached.
Update 2: Well, now I have connection but the licence center tells me that my activation code does not work anymore since it has been used. I need a new one... 😞
This is annoying and unpractical. There must be better ways to secure your property.