I'm in the same boat on my Mac.  Constant crashes and couldn't add VE Pro licenses till I downgraded.  I did that, then reinstalled the new eLicenser which allows me to run the 64 bit server but alas Logic 9 crashes a lot now.  I think I'll have to re-downgrade and just use 32 bit until an update is posted.  Too bad too as I really like the look of the new eLicenser.  The Terminal command line didn't work for me so I had to manually find the package receipts.

Chris

Hello, Chris.

I did the same things as you, and I have the new eLicenser installed.  I'm running Logic 9 and VE Pro in 64 bit on my Mac.  I've been doing a lot of loading of Instruments, and so on in VE Pro with no problems.  The eLicenser seemed only to come into play when I wanted to install and register a new VI set.  Then it just crashed.  I'm wondering if it has to do with the particular Mac, or memory, or whatever else.  The 64 bit is worth it.  Here's what I'm using;

Mac Pro 2.66, 12 gig memory, Snow Leopard.

I'm desperately trying to uninstall the latest eLicenser software to downgrade to version 5.4.  Can you give me step by step instructions how to enter the terminal code?  I've never used terminal before.  Are there files that are related to eLicenser control that I can delete?

Thanks,

Harry

What files did you manually delete?

Open Terminal then enter this.

defaults write com.apple.Finder AppleShowAllFiles YES 

Hold option and right click the finder to 'relaunch'

Now navigate to: YourDrive > private > var > db > receipts

In there are install package receipts for eLicenser.  Delete those. (I had the Syncrosoft one still in there too).

To hide files again change the YES to a NO in the Terminal and relaunch the finder.

Chris

Hi everybody.  I found a solution--my dongle labeled Vienna Instruments would crash the eLicenser everytime it started up.  When I bought Cubase 5 it came with a dongle labeled Steinberg.  I took out the VI dongle and put in the Steinberg and bingo, everything is fine now.  Reinsert the other dongle after closing the eLicenser.  (sorry if you don't have another dongle this may seem as an irrelevant solution, but it works)

@Maya said:

Found it. This command works fine here in order to remove eLC. Please enter the line to your Terminal and press "Enter":

sudo rm -f /var/db/receipts/com.syncrosoft.*

(Omitting the period and asterisk.)

thanks! able to install the version of sept 2 which worked to activate Epic Orchestra. I was not experiencing crashes, but eLc would hang any time I tried to activate.

FYI:

eLicenser/Steinberg released a new and improved version of eLC today. You´ll find it here.

/Regards,

@am_27761 said:

I wanted to start both 32bit and 64bit Server automatically and then I get a message that no license is found. Starting the 32bit server automatically runs fine. Once I have this message I can't get to run VE PRo until I kill the vsldaemon process manually.

Same problem here on Windows 7 64Bit. The new version didn't solve it!

yes, I have that error on OSX.6.1, no license found, & no syncrosomething file in app support. 32 bit server is fine. first start of 64 bit .app or server, NG: Don't Work.

Here too.  If I place both the 32 and 64-bit servers in the start folder of Windows xp64 I get a not license found error, but can start them both sequentially with no probs.

Brett

well that's two kernels to look at at the same time, on log in right? so it seems a bit much.

syncrosoft update fixed my issue; I'm not trying to open both versions at log in.

Does anyone know how to easily create some kind of script to start both instances with a short delay? That's how I solved it for the Mac: An automator script starts the 32 bit instance and 4 seconds later the 64 bit instance.I put that script into the autostart, works! 

a simple method (but not accepted by some antivirus software) - write a little vbs-script:

Option Explicit
Dim objShell
Set objShell=WScript.CreateObject("WScript.Shell")
wscript.sleep 36000 'time in ms
objShell.Run "C:\Programs\ect ...." 'full path to program as found in the shortcut of the start menu
Set objShell = Nothing

save as eg. VEPRO32delay36s.vbs and add a shortcut to the script into the autostart folder

hth, christian

Will VSL keep the same licensing method from Steinberg for the coming year?

The reason for asking is because Korg have announced that they will be changing their software copy protection from the old syncrosoft method (USB key) to a challenge-response system, and an important reason in doing so is that Steinberg apparently will make some changes next year.

Comments from Korg support make it clear that replacing the licenses of stolen dongles was a very time consuming matter, and coupled with the bad customer support this was reason for Korg to make the move to take back control instead of relying on a third party like Steinberg.

Personally I have had abysmal experience with Yamaha customer support (which is why I no longer buy Yamaha products anymore), and since Yamaha is the owner of Steinberg (and Steinberg customer support also seems to follow Yamaha's example) Korg feared the worst for the future.

So, I was wondering about VSL.

@Jann said:

[...] Personally I have had abysmal experience with Yamaha customer support (which is why I no longer buy Yamaha products anymore), and since Yamaha is the owner of Steinberg (and Steinberg customer support also seems to follow Yamaha's example) Korg feared the worst for the future. [...]

Sidenote: You know that Yamaha owned Korg for several years, and still holds shares?

-> [URL]http://en.wikipedia.org/w/wiki.phtml?title=Korg[/URL]

Yes, ownED (past tense, early nineties).

As to the current relationship between Korg and Yamaha I do not know the details, and I don't know how many shares Yamaha still owns (if any).

Judging from the comments made by Korg customer support concerning the software protection and the management decision to change it back from USB-dongle to challenge-response I can only deduce that it is clear that Yamaha has zero influence in Korg decisions

But this was not the point of my post.

My point was the apparently Korg felt it was very necessary to change back from USB-dongle to challenge-response based on experience PLUS the prospect of upcoming changes which will be implemented by Steinberg next year.

I thought that perhaps, if this was Korg's reaction -which is quite drastic-, VSL might also have second thoughts about the cooperation with Steinberg in matters of software protection?

I would hate to have some sort of C/R type of copy protection. The last thing that I need is to have to jump through all those dratted hoops any time i want to use another system or change something in my setup. For example I recently gave a few seminars on film composing, and had to install stuff onto the laptop. Nuendo and VSL was dead easy, and took a matter of minutes. All the C/R stuff was an absolute nightmare, including emails to the developer having to explain why I needed another install.

Dongle all the way for me.

DG

currently i don't see any reason making it necessary to change the licensing process.

agreeing to DG i can confirm it took me far more time contacting various support teams to de-authorize, re-authorize. re-install or actually even install applications on computers without internet connections at all than solving dongle issues.

take the key, plug it into another machine, install eLC and VE and go - where and when i want to do so.

need to re-install or upgrade your operating sytem? no problem at all.

add a slave computer (maybe we want to call it satellite) to your setup? re-distributing your licenses is a matter of minutes.

for software / applications there might be reasons for C/R (which i don't see currently remembering my last premiere installation), but for content it would be useless and more than confusing ...

christian