Purchased VI SE but now unable to access updates

[jaycekani]

Tried VI support and office emails but got no reply hence this post.

I purchased SE VI DVD which was registered and activated on your site.

On the 26 Oct 2008 at my request the email address for my account was changed from [email removed] to [email removed].

I am not sure if this is a consequence of the email update but I now find that I have no VI SE registered and am unable to get access to updates:

I need to update the VI software as I have now upgraded to os x 10.5.7 and the version of VI I have which is over a year old keeps hanging.

Please email if you need to verify what my serial number is:

[email removed]

If you can sort this problem out without me having to re-register/activate the software it would be great as there is a live activation code still on my key.

Please note I have sent already sent 3 emails to support, the 1st on 27Aud09 but unfortunately have had no reply

I would a appreciate a prompt resolution so I can continue using the software.

Many Thanks

Jay Allen

[edited by cm removed emails to avoid spiders from grabbing them]

[cm]

apologies - probably something went wron when merging ypur accounts - you will be notfied soon about the correction