Hi there,
-
Problems with license control center
I ordered the Vienna Epic Horns & Fanfare Trumpets and am having problemsdownloading licenses for both, using the License Control Center.When I try to download the Epic Horns license it seems to only partially download and gives me the message, 'Use master server instead of slave server andand check your internet connection'.When I try to download the Fanfare Trumpets license it doesn't download at all & immediately gives the message, 'A pending license was found on theconnected elicenser(s). When downloading a license, a elicenser without any pending licenses has to be connected to the computer. Please make surethat an appropriate elicenser is connected'Would you have any ideas as to what's going on?ThanksSimon
-
welcome donovansi,
license download for your your Epic Horns has not completed - after starting the license download wizard within LCC you should read a message like:
*a license download is pending* ... and a button *resume license transfer* (or similar wording) should appear - please do so.
after completion (message: the license has been downloaded sucessfully) you con continue to download other licenses
hth, christian
ps: hopefully ther is no proxy server on your internet connection involved which screws things up ...
and remember: only a CRAY can run an endless loop in just three seconds. -
Hi Christian,
No luck. Still cannot download any licenses. When I start the License Download wizard, I get the option to continue the transfer of the license for Epic Horns. I do so, then hit 'Start' to download license. Same message occurs as above, ''Use master server instead of slave server and check your internet connection'. I'm running MacOSX 10.4.11, so disabled the firewall software that comes with it & tried the download again, with no luck either. I know I'm not using any proxy server software on my machine unless are you referring to the possibility that my ISP could be using one & this could interrupt the license downloads?
Any more ideas?
Thanks
Simon