Vienna Symphonic Library Forum
Forum Statistics

183,115 users have contributed to 42,275 threads and 254,983 posts.

In the past 24 hours, we have 2 new thread(s), 6 new post(s) and 37 new user(s).

  • Hello reflekshun,

    I have just sent you a mail!

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Paul,

    I was also awaiting your response on this question as I am buying the extended library for SE's tomorrow.  Yet I wanted to buy a DVD collection (solo strings 1) to get the free extended.  My concern was the same, I won't be able to purchase the Solo Strings 1 until the day of the 15th (payday).  can you please advise me of my options.  I have already run into a few problems purchasing from your site (due to my bank being paranoid) so I am going through my local dealer (Sweetwater, who is on your approved dealer list).  He and I have already discussed this purchase on the 15th for Solo Strings but I am a bit worried that I will lose my spring benefits from waiting.

    Thanks,

    Maestro2be


  • Hi,

    sorry if I overlooked your message. In special cases like this, you can contact sales (at) vsl (dot) co (dot) at, best with your receipt attached and this will work. It´s a good idea to let us know about it in advance.

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Each vendor is different, but Sweetwater will date your invoice for when you place your order, as a courtesy in situations like these (which they are well aware of).

    Also, they have a three-payment-plan option, which might help you accelerate the purchase.

    I unfortunately have to skip this wonderful offer, as I'm going to be out of the country for a month and have to pay two months of bills in advance, while not having access to any sublet money or other non-auto-deposit sources of income. It's a bummer, but there's also the individual download library offer, which I plan to take advantage of.


  • This is a concern for me as well. I bought VSL SE Plus (standard) on the 31st of March (I just got paid) but Time and Space is currently out of stock. Hopefully they'll get one to me before the 15th though!


  • Hi JayTee,

    If you should not receive the SE PLUS in time, please write a short email to sales (at) vsl (dot) co (dot) at, I'm sure that we can work something out in a special case like this. :-)

    Best,

    Stefan


  • Thanks Stefan, that's good to know!

    - James


  • Jaytee,

    did you get your SE Plus (Standard) yet? Mine arrived yesterday, so I think Time+SPace sent out the back ordered items on Monday.

    A quick question to the Vienna guys on the Extended library license. I registered the SE Plus Standard library yesterday, so will you be

    sending out the code for the Extended library after the 15th?

    (I'm not in any rush but just want to make sure I don't miss anything!)

    Regards

    JohnM 


  • last edited
    last edited

    Hi John,

    we are sending out the free extendeds on a daily basis.

    You just have to write a short email to sales@vsl.co.at that you have already registered your standard library.

    best

    Herb


  • OK, thanks Herb.

    I have just done that.

    regards

    JohnM


  • Hi John,

    Yeah my copy was waiting for me when I got home yesterday! I'll be sure to contact Sales later [:)]

    - James


  • I wanted to add that VSL took awesome care of me, had no issues with time issues etc.  Also the comment about Sweetwater doing the 3 payments, I dimed them up and they instantly signed me up and approved it.  It took nothing at all.  Now they will also do all future purchases this way up to 2000.00.  This is a godsend.  Thanks so much for pointing this out to me.  It served me well.

    Bring on the new Vienna Imperial Piano! [:D]

    Maestro2be