Vienna Symphonic Library Forum
Forum Statistics

183,185 users have contributed to 42,282 threads and 255,005 posts.

In the past 24 hours, we have 7 new thread(s), 22 new post(s) and 64 new user(s).

  1. Home
  2. Sample Libraries
  3. Vienna Instruments Libraries
  4. When can I download my free product?
  • S
    S

    I'm sorry,

    but there is no email from you in the spam folder too....

    I never had problems to receive emails from Vsl....

    Please verify and send me again the code

    best

    Stefano
  • S
    S

    Can you solve my problem?

    I'm waiting to work with Fanfare....

    Thanks

    Stefano
  • cmC
    VSL Team
    cmC

     the email has been sent 17.03.2009 22:18:35 UTC and i have just forwarded you a copy from our archive

    christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • S
    S

    Hi Christian,

    Received it now,

    thanks a lot

    best

    Stefano
  • J
    J

    I too haven't yet recieved the activation code, while i can download the files from the user area.

    Both my Inbox and my Spam folder are empty though. Maybe there was some kind of problem with the mail delivery. If you just haven't gotten around to send me the email, that's fine. There is no rush.
  • cmC
    VSL Team
    cmC

     forwarded too ... hmmm, strange ... we received the copies but no error reports about some non-delivery .... anyway ... not a big issue

    christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • J
    J

    I got the resent email.

    Thank you very much!
  • V
    V
    Hello. I also have access (now) to the downloads, but have not received a registration code for the free instrument via e-mail. Please re-send it to me as well, as soon as possible (vh_dan@hotmail.com). Thanks so much. ~Re-sent e-mail received; thanks so much!~
  • M
    M

    Looks like im experiencing the same difficulty: .cab files, etc ARE in my user area, but never received the Activation Codes via email (and not in my spam/junk filter)

    I was impatient and just email support directly, hopefully one of the VSL team will see that or this post and resend the activation codes for my Epic Horns soon!  :)

    Thanks!

    > michael
  • S
    S

    I forwarded you your confirmation emails - please excuse the inconvenience!

    Best,

    Stefan