Hey guys -- I'm hoping I'm just overlooking something simple here.... I downloaded the Alto Flute download product, ran the installer, ran the directory manager to locate it on one of my hard drives -- but even after doing this a couple times and rebooting a few times, there's no Alto Flute in my VI tree other than the one that's always been there in the Special Edition drop-down. Did I miss a step somewhere? Kerry
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SOLVED - Download Product doesn't show up in the VI tree....
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Hi Kerry,
you need both the latest Syncrosoft LCC and VSL Software to recognice the new licenses.
Best,
Paul
Paul Kopf Product Manager VSL -
Hey Paul -- I had downloaded those, but I went ahead and downloaded them again, then refreshed licenses in the Control Center, then ran Directory Manager again, but still -- no Alto Flute in my VI tree. I have the folder with the .cab files on the same drive that I originally installed it to... does it need to be in the Special Edition folder or something like that? I can't figure out why this won't show up.... kerry
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OK try this.
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Uninstall LCC and VE/VI
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Re-boot
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Install latest LCC
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Re-boot
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Install VE/VI
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Scan required folders with DM
The other thing to watch is that even with uninstalling bits of stuff are sometimes left behind in the Registry. I usually remove those manually (after step 2) to make sure that nothing of the old version remains.
DG
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I am having the same issue as you had. Could you please explain in more detail what it is that you did to correct the problem? I do not really understand your final post on Sep. 12:
. Thank you very much!@KMuzzey said:
I had the DM pointing to the cab files, but I hadn't run the installer which unpacked the .dat filesTT
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Basically, I didn't finish installing the product before I ran the directory manager. If I remember correctly, you have to run (from the Applications folder) the Vienna Instruments Installer program, which then unpacks the .cab files. Once that's done, you run Directory Manager and point it towards the unpacked .dat files. You're just missing one step in between!
Kerry
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Unfortunately, I installed using the steps in the proper order but the problem persists for me. Thanks for your response.