in case that the above mentioned suggestions don´t help, please send us the following files:
<System Profile>
- select "About this Mac" from your Apple Menu and click on "More Info..." to open the System Profiler
- when everything is loaded, please save the profile through "File/Save as"
<Console log files>
- go to utilities and open the tool <console>
- open the system.log and save a copy of it, then open the console.log and save a copy of it too
Please
"stuff" or "zip" the files, include also a problem description and
screenshots of error messages (if possible) and send them to:
support@vsl.co.at (subject: for Maya).
Kind regards,
Maya