Hi all,

Steinberg Austria did some tests for us and confirmed that they didn´t encounter any problems when loading Vienna Instruments in Cubase 4 either.

Make sure that you have OS 10.4.8 installed and please get the latest update from the Steinberg Server (Cubase 4.0.1.2074), moreover it might help to check out the following:

1) Is VST2 plug in manager active? (picture1)

http://vsl.co.at/upload/forum/VST_plugin_Manager1.png">

2) Is ViennaInstruments.vst visible in the plug in list? (picture2)



3) If not visible, please reassign the VST 2.x Plug In Path. (picture3)



Best regards,

M a y a

Everything is exactly like you instructed in the plug-in manager - but I'm still having the same problem...I sent you an email.

Does the Standalone tool work on your setup?

M a y a

yes - the standalone worked the last time I tried it - I'll try it again and get back to you. I still have Logic loaded - but I'm selling it - should I get rid of Logic on this computer?

Two suggestions:

1/ Did you try repairing the permissions? (Disk Utility)

2/ Did you try completely uninstalling VI / Logic / Cubase 4 and reinstalling them?

That's where I would start.

Good luck [;)]

Jerome

Well, no - I haven't tried reinstalling Cubase...That's not something I really want to do considering every other plugin I have is working fine. VSL works fine in Logic - and the standalone works fine as well. I have deleted VSL out and reinstalled, but I have the same problem - no gui...Maya, Christian? Any help would be appreciated. If we can't get it up and running, can you re-sell this product?

@Jay Weigel said:

I am using Cubase 4 on the macpro and have not had any problems. Am I just lucky?

jay

You're using Chamber Strings (or equivalent) with Cubase 4 on a Mac Pro and you're having no problems? Can you help me out? If you bring up your plugin manager, does it say that Vienna Instruments is vst version 2.3? The reason I ask is the only other plug I'm having trouble with is BFD, and it's the only other plug that shows up version 2.3.

Can anyone help me?

Sorry, I have been in a spotting session for a couple of days will get to my studio tonight and see what it says. It is the chamber strings and it is cubase 4.

Thanks, man. Of course if you have a Mac Pro, VSL Chamber Strings and Cubase 4 and it works, then I guess there's not much you can tell me. I would appreciate if you can check in your plugin manager to see what VST version VSL is. I have no idea why mine is having a problem...

Well I now have the exact same problem that you described. Not sure what could possible be different, but I think you are right about the vst 2.3 issue. Other plugins that are 2.3 don't work either. I thought for sure that I had loaded VI into the macpro, buit maybe not. Ihave no problems with Cubase 4 on the G5 or as an au plugin in Logic on the Macpro. But definetly it is now a probem on Cubase 4. As you stated everything looks as Maya suggests it should. Maybe there is some difference between the German version pf C4 and the English, I am in New Orleans. The screenshots she posted where in German. Don't know what to say, but I hope they clear this up.

I'm wondering if The Austian team really tried it with Mac Pro/Cubase 4/VSL Chamber Strings...I don't know why it would work for some people and not work for others. This really shuts me down - so we really need to know that someone is going to work on this to get it resolved. Maya, Christian?

The problem is presently being investigated.

Best,

M a y a

Any update? Any idea when this will be worked on?

john, the ordered macPro has not been shipped yet and cubase4 is still not delivered here in europe - this makes work somehow difficult, because it seems to be a VST/intelMac issue on the steinberg side ... we will keep you updated. one more time it looks like VSL has to do the support for third parties.
christian

I really do appreciate your help. You guys have been very forthcoming and open about the situation - which is more than I can say for some other companies. It sounds like C4 left you guys in somewhat of the lurch considering they dropped functionality for vst 2.3 and lower. Sounds like they put out the product and you guys now have to write code for this to work. Steinberg is telling me that it's a VSL problem. Either way, I want to get this resolved and I appreciate your help.

i'd assume it's simply a bug ... why should they drop support (= backward compatibility) for one platform and keep it for the other(s)? doesn't make sense to me ...
christian

Good question - there are some effects and vst's that are available for the PC and not for the Mac...strange.

@Maya said:

Hi all,

Steinberg Austria did some tests for us and confirmed that they didn´t encounter any problems when loading Vienna Instruments in Cubase 4 either.

Make sure that you have OS 10.4.8 installed and please get the latest update from the Steinberg Server (Cubase 4.0.1.2074), moreover it might help to check out the following:

1) Is VST2 plug in manager active? (picture1)
...
Best regards,

M a y a

M a y a, is this procedure advisable for Cubase 4 on a PC as well? (I am experiencing a number of glitches with VI in Cubase 4 on a PC which only happen when used in conjunction with Cubase 4).

Thanks in advance

@Cutler said:

M a y a, is this procedure advisable for Cubase 4 on a PC as well? (I am experiencing a number of glitches with VI in Cubase 4 on a PC which only happen when used in conjunction with Cubase 4).

Thanks in advance

Yes it is also advisable for Cubase 4 on PC. However we are unable to run tests on ourselves until we get our copy of Cubase 4 from Steinberg.

Best,

M a y a