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  • Shop problem

    L
    L
    having problems purchasing from the shop with visa card. after visa authentication i end up with a page stating order number and successframe. ???
  • cmC
    VSL Team
    cmC
    welcome leather_Rhod,
    we are sorry having to admit there are unresolved problems with certain VISA authentication methods which are still under investigation by our paymentprovider and VISA. please contact sales@vsl.co.at or the distributor for your region for a possible back-office transaction.

    the word *successframe* has been put in intermediately to track the location where the transaction is hanging and you might simultaneously see a yellow exclamationmark in your browser's status-bar hinting to a javascript-error (usually: *not allowed*)
    this problem seems to be related to certain UK- and canadian-based banks which handle the password-check on their (not even VISA's) servers.

    our apologies for the inconveniance, christian

    ps: sometimes i can't help feeling that some taken security measures are somehow abstract or actually obscure ...
    and remember: only a CRAY can run an endless loop in just three seconds.
  • O
    O
    So uh....what if sales@vsl.co.at doesn't reply back? How then do we order our product? (specifically geared towards a side-liscense, since I don't think those can be ordered off this site...)

    Steve
  • L
    L
    has this problem been fixed yet?
  • cmC
    VSL Team
    cmC
    it should be fixed - we could confirm it works with danish, canadian and UK VISA cards participating on the *verified by vida* program which did not formerly. please let us know if something does not work for you.
    christian
    and remember: only a CRAY can run an endless loop in just three seconds.