Vienna Symphonic Library Forum
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  • acquire pdfs

    I'm trying to find your manuals via your site. Very difficult to find instructions and help for my new Vienna Orch. thru you. There is a link for your pdf's. I've logged in and acquired passwords for various locations on your site, but the area to pdf's doesn't accept any of my passwords, and then gives me German, which I don't understand. Frankly, I spent a lot of money for your product. I need better service.

  • I would suggest that you also email support. I would guess that you will get a reply soon, as it is no longer the weekend...!

    DG

  • welcome violinnoel,
    unfortunately username and password are seperate pairs for the forum and for the user area.
    for downloads (and everything in the userarea) please login with your registered email as username - in case it does not work you (login failed) you will see an additional button *send me password*.
    sorry for the inconveniance and please let me know if the problem persists
    christian

    and remember: only a CRAY can run an endless loop in just three seconds.
  • I'm always very thankful for helpful friends. Thank you. I've never seen any way to contact "support" via this site or in my manuals. How does one do that?

  • last edited
    last edited
    please email support@vsl.co.at - we will try to make this adress more visible than here
    christian

    and remember: only a CRAY can run an endless loop in just three seconds.