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  4. Synchron Steinway isn't finding samples

  • Synchron Steinway isn't finding samples

    B
    B

    My Synchron Steinway isn’t finding the samples.  I have set the Volume Scan Path to where the samples are.  I double click on presets and nothing happens. have reinstalled the instrument through the Vienna Assistant.  I have redownloaded and installed the samples.  No matter what I do, it won’t see/load the samples.

    See image here.

    I'm on a Mac Studio M1 Ultra.  I appreciate your help!